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Loss Prevention Officer position at Sheraton Petaling Jaya Hotel, responsible for property security, guest safety, emergency response, and maintaining a secure environment while providing excellent guest service.
Job Responsibility:
Patrol all areas of the property
Assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Defuse guest/employee disturbances
Complete incident reports
Handle interruptions and complaints
Resolve safety hazard situations
Escort unwelcome persons from the property
Report to scenes of vehicle accidents/thefts
Conduct investigations and gather evidence
Conduct interviews with relevant parties
Requirements:
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended periods
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Ability to grasp, turn, and manipulate objects requiring fine motor skills
Ability to move through narrow, confined, or elevated spaces
Ability to move over sloping, uneven, or slippery surfaces
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