Loss Prevention Officer, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Maui Kapalua

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

30.53 USD / Hour

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Job Description:

Loss Prevention Officer position at The Ritz-Carlton Maui Kapalua, responsible for property security, emergency response, and ensuring guest safety while delivering luxury service standards.

Job Responsibility:

Patrol all areas of the property
Assist guests with room access
Monitor security systems (CCTV, perimeter alarms, duress alarms, fire life safety)
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents and emergencies
Administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals of incidents
Defuse guest/employee disturbances
Complete incident reports
Handle interruptions and complaints
Resolve safety hazard situations
Escort unwelcome persons from property
Report to scenes of vehicle accidents/thefts
Conduct investigations and gather evidence
Conduct interviews with relevant parties

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
Valid Hawaii State Guard's License
Valid Driver's License
Ability to patrol all areas of the property
Monitor security systems (CCTV, alarms, fire life safety)
Respond to emergencies and administer first aid/CPR
Complete incident reports
Conduct investigations and gather evidence
Stand, sit, or walk for extended periods
Move, lift, carry objects up to 50 pounds without assistance
Physical ability to move through confined spaces and uneven surfaces

What we offer:

Equal opportunity employment
Diverse and inclusive work environment
Professional development opportunities
Global team belonging
Luxury hospitality experience

Additional Information:

Job Posted:
August 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Loss Prevention Officer