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Loss Prevention Officer

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Boston

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Loss Prevention Officer position at W Boston is responsible for ensuring property safety and security, assisting guests during emergencies, responding to incidents, and maintaining confidentiality while following company policies and quality standards. Applicants need to be physically capable of walking, lifting, and navigating confined spaces during their shifts.

Job Responsibility:

  • Patrol property and assist guests with room access
  • monitor alarms and safety systems
  • respond to accidents and administer first aid/CPR if required
  • assist in emergency situations
  • document all security-related incidents
  • escort unwelcome persons from the property
  • conduct investigations and gather evidence
  • maintain confidentiality of reports and sensitive information
  • ensure compliance with company quality standards and safety policies.

Requirements:

  • Patrol all areas of the property
  • assist guests with room access
  • monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • lock property entrances when required
  • conduct daily physical hazard inspections
  • respond to accidents, contact EMS or administer first aid/CPR as required
  • assist guests/employees during emergency situations
  • notify appropriate individuals in the event of accidents, attacks, or other incidents
  • defuse guest/employee disturbances
  • call for outside assistance if necessary
  • complete incident reports to document all Security/Loss Prevention related incidents
  • handle all interruptions and complaints
  • resolve safety hazard situations
  • escort any unwelcome persons from the property
  • report to scenes of vehicle accidents/thefts
  • complete a Loss Prevention shift summary/daily activity report
  • maintain confidentiality of all Security/Loss Prevention and property reports/documents
  • conduct investigations and gather evidence
  • conduct interviews with relevant parties
  • ensure uniform and personal appearance are clean and professional
  • protect company assets
  • comply with quality assurance expectations and standards
  • stand, sit, or walk for an extended period of time
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • move through narrow, confined, or elevated spaces
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping.
What we offer:
  • Equal opportunity employer policies
  • fostering workplace diversity and inclusion.

Additional Information:

Job Posted:
September 13, 2025

Employment Type:
Parttime
Work Type:
On-site work
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