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Loss Prevention Officer

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Baltimore

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

18.08 - 20.09 USD / Hour

Job Description:

The Loss Prevention Officer is responsible for patrolling all areas of the property, assisting guests with room access, monitoring security systems, conducting daily physical hazard inspections, responding to emergencies, and ensuring the safety and security of guests and employees. The role requires physical fitness and the ability to handle various safety and security-related tasks.

Job Responsibility:

  • Patrol all areas of the property
  • Assist guests with room access
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • Lock property entrances when required
  • Conduct daily physical hazard inspections
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Assist guests/employees during emergency situations
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest/employee disturbances
  • Call for outside assistance if necessary
  • Complete incident reports to document all Security/Loss Prevention related incidents
  • Handle all interruptions and complaints
  • Resolve safety hazard situations
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
  • Report to scenes of vehicle accidents/thefts
  • Call for assistance using proper code responses
  • Complete a Loss Prevention shift summary/daily activity report
  • Maintain confidentiality of all Security/Loss Prevention and property reports/documents
  • Conduct investigations and gather evidence
  • Conduct interviews with relevant parties

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to patrol all areas of the property
  • Assist guests with room access
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • Conduct daily physical hazard inspections
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Assist guests/employees during emergency situations
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest/employee disturbances
  • Complete incident reports
  • Handle all interruptions and complaints
  • Resolve safety hazard situations
  • Escort any unwelcome persons from the property
  • Report to scenes of vehicle accidents/thefts
  • Conduct investigations and gather evidence
  • Conduct interviews with relevant parties
  • Stand, sit, or walk for an extended period of time
  • Read and visually verify information in a variety of formats
  • Visually inspect tools, equipment, or machines
  • Enter and locate work-related information using computers and/or point of sale systems
  • Move at a speed required to respond to work situations
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • Grasp, turn, and manipulate objects of varying size and weight
  • Move through narrow, confined, or elevated spaces
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
What we offer:
  • Health care benefits
  • Earned paid time off and/or sick leave
  • Life insurance
  • Disability coverage
  • Other life and work wellness benefits

Additional Information:

Job Posted:
July 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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