Loss Prevention Officer

• Patrol property
• assist guests with room access
• monitor security systems
• respond to accidents and emergencies
• distribute incident reports
• maintain confidentiality
• conduct investigations and interviews
• follow company policies and procedures
• maintain professional appearance
• address guest service needs.

• Patrol all areas of the property
• assist guests with room access
• monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
• lock property entrances when required
• conduct daily physical hazard inspections
• respond to accidents, contact EMS or administer first aid/CPR as required
• assist guests/employees during emergency situations
• notify appropriate individuals in the event of accidents, attacks, or other incidents
• defuse guest/employee disturbances
• call for outside assistance if necessary
• complete incident reports to document all Security/Loss Prevention related incidents
• handle all interruptions and complaints
• resolve safety hazard situations
• escort any unwelcome persons from the property without interrupting the orderly flow of property operation
• report to scenes of vehicle accidents/thefts
• call for assistance using proper code responses
• complete a Loss Prevention shift summary/daily activity report
• maintain confidentiality of all Security/Loss Prevention and property reports/documents
• release information only to authorized individuals
• conduct investigations and gather evidence
• conduct interviews with relevant parties
• follow all company policies and procedures
• report accidents, injuries, and unsafe work conditions to manager
• complete safety training and certifications
• ensure uniform and personal appearance are clean and professional
• maintain confidentiality of proprietary information
• protect company assets
• welcome and acknowledge all guests according to company standards
• anticipate and address guests’ service needs
• assist individuals with disabilities
• thank guests with genuine appreciation
• speak with others using clear and professional language
• prepare and review written documents accurately and completely
• develop and maintain positive working relationships with others
• support team to reach common goals
• comply with quality assurance expectations and standards
• stand, sit, or walk for an extended period of time
• perform work tasks involving moving, lifting, carrying and handling objects of varying sizes and weights
• visually inspect tools and equipment
• enter and locate work-related information using computers or point of sale systems.

High school diploma or G.E.D. equivalent.

• Health care benefits
• retirement benefits
• earned paid time off
• sick leave
• life insurance
• disability coverage
• other wellness benefits.