Loss Prevention Officer, Marriott Bonvoy

Loss Prevention Officer

Marriott Bonvoy

Location:
Thailand, Phuket

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Loss Prevention Officer will be responsible for handling security and loss prevention tasks, including conducting investigations, handling business interruptions, and maintaining safety and security standards, all in a luxury hospitality environment.

Job Responsibility:

Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, and guest complaints
conduct interviews to obtain statements and information
assist and notify appropriate individuals in the event of incidents
complete incident reports
handle business interruptions and complaints
escort unwelcome persons from the property
defuse disturbances or altercations
speak with others using clear and professional language
maintain positive working relationships
ensure adherence to quality expectations and standards
perform physical tasks and operate necessary equipment
perform other reasonable job duties as requested by Supervisors.

Requirements:

High school diploma or G.E.D. equivalent
ability to conduct investigations and gather evidence related to theft/fraud, complaints, and incidents
ability to conduct interviews with relevant parties
ability to complete incident reports
ability to handle complaints and business interruptions
ability to defuse disturbances or altercations
ability to perform physical tasks such as lifting, carrying, and navigating various spaces
adherence to company policies
excellent communication and collaboration skills
ability to use computers for work-related tasks.

What we offer:

Training and development opportunities
recognition
camaraderie with diverse coworkers
holistic well-being focus
equal opportunity environment
rich blend of culture and talent.

Additional Information:

Job Posted:
November 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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