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Loss Prevention Officer

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Aruba, Palm Beach

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

A role at The Ritz-Carlton Aruba involving security and loss prevention responsibilities, patrolling property, monitoring safety systems, assisting guests and employees, managing incidents, and exemplifying luxury service standards.

Job Responsibility:

  • Patrol property
  • monitor safety systems
  • respond to accidents and emergencies
  • complete shift summaries and incident reports
  • conduct safety inspections
  • maintain confidentiality
  • enforce safety standards
  • assist colleagues and guests
  • perform other reasonable duties.

Requirements:

  • Patrol all areas of the property
  • assist guests with room access
  • monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • lock property entrances when required
  • conduct daily physical hazard inspections
  • respond to accidents
  • contact EMS or administer first aid/CPR as required
  • assist guests/employees during emergency situations
  • notify appropriate individuals in the event of accidents, attacks, or other incidents
  • defuse guest/employee disturbances
  • call for outside assistance if necessary
  • complete incident reports to document all Security/Loss Prevention related incidents
  • handle all interruptions and complaints
  • resolve safety hazard situations
  • escort any unwelcome persons from the property
  • report to scenes of vehicle accidents/thefts
  • complete a Loss Prevention shift summary/daily activity report
  • maintain confidentiality of all Security/Loss Prevention and property reports/documents
  • conduct investigations and gather evidence
  • conduct interviews with relevant parties
  • report accidents, injuries, and unsafe work conditions
  • complete safety training and certifications
  • ensure uniform and personal appearance are clean and professional
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • prepare and review written documents accurately and completely
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects exceeding 75 pounds with assistance
  • move through narrow, confined, or elevated spaces
  • stand, sit, or walk for an extended period of time
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice to have:

High school diploma or G.E.D. equivalent.

What we offer:
  • Equal opportunity employer
  • training and certifications
  • work with a global luxury brand
  • development opportunities
  • inclusive work environment.

Additional Information:

Job Posted:
July 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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