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Marriott Bonvoy Logo Marriott Bonvoy · IT - Administration

Loss Prevention Officer - Shift Leader

Kuwait, Kuwait City · Job Posted May 14, 2026
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Job Responsibility

  • Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers
  • ensure the safekeeping of these items
  • Patrol all areas of the property
  • assist guests with room access
  • Monitor Closed Circuit Televisions and alarm systems
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Assist guests/employees during emergency situations
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest/employee disturbances
  • Call for outside assistance if necessary
  • Complete incident reports to document all Security/Loss Prevention related incidents
  • Resolve safety hazard situations
  • Escort unwelcome persons from the property
  • Report to scenes of vehicle accidents/thefts
  • Call for assistance using proper code responses
  • Complete a Loss Prevention shift summary/daily activity report
  • Maintain confidentiality of all reports/documents
  • release information only to authorized individuals
  • Provide proper paperwork to employees requiring outside medical treatment
  • Type, proofread, and copy security reports
  • Assist management in training and motivating
  • serve as a role model
  • Assign and ensure work tasks are completed on time

Requirements

  • Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers
  • ensure the safekeeping of these items
  • Patrol all areas of the property
  • assist guests with room access
  • Monitor Closed Circuit Televisions and alarm systems
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Assist guests/employees during emergency situations
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest/employee disturbances
  • Call for outside assistance if necessary
  • Complete incident reports to document all Security/Loss Prevention related incidents
  • Resolve safety hazard situations
  • Escort unwelcome persons from the property
  • Report to scenes of vehicle accidents/thefts
  • Call for assistance using proper code responses
  • Complete a Loss Prevention shift summary/daily activity report
  • Maintain confidentiality of all reports/documents
  • release information only to authorized individuals
  • Provide proper paperwork to employees requiring outside medical treatment
  • Type, proofread, and copy security reports
  • Assist management in training and motivating
  • serve as a role model
  • Assign and ensure work tasks are completed on time
  • Follow all company policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests' service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • prepare and review written documents accurately and completely
  • answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of other employees
  • Ensure quality assurance expectations and standards
  • Read and visually verify information in a variety of formats (e.g., small print)
  • Visually inspect tools, equipment, or machines (e.g., to identify defects)
  • Enter and locate work-related information using computers and/or point of sale systems
  • Move at a speed required to respond to work situations (e.g., run, walk, jog)
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Move through narrow, confined, or elevated spaces
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors
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