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The Loss Prevention Manager is responsible for leading and managing all loss prevention, security, fire, and life safety functions of the property in strict compliance with Marriott International Brand Standards, Local Standard Operating Procedures (LSOPs), Brand Safety Audits (BSA), and Fire & Life Safety (FLS) audit requirements, as well as all applicable local laws and regulations. The role safeguards guests, associates, contractors, visitors, and property assets while ensuring a safe, secure, and discreet luxury hospitality environment.
Job Responsibility:
Ensure full compliance with Marriott LSOPs, BSA, and Fire & Life Safety audit standards
Maintain continuous audit readiness through routine inspections and internal audits
Partner with Engineering to ensure fire detection, alarm, suppression, and evacuation systems meet Marriott Life Safety standards
Lead and document emergency drills
Develop and implement proactive loss prevention strategies to minimize theft, shrinkage, fraud, vandalism, and property damage
Conduct risk assessments across all resort areas
Oversee surveillance systems, access control, key management, and alarm monitoring
Lead investigations related to guest incidents, associate misconduct, losses, accidents, and security breaches
Serve as the primary responder and coordinator for all emergency situations
Ensure all associates are trained and conversant with Fire & Life Safety procedures
Maintain strong working relationships with local police, fire authorities, military police, hospitals, and emergency responders
Lead, coach, and develop the Loss Prevention team
Work closely with Engineering, Human Resources, Finance, and Operations
Requirements:
Bachelor’s degree in Criminal Justice, Security Management, Hospitality Management, or a related field
Professional certifications in security, loss prevention, or safety are highly desirable
Minimum 7–10 years in loss prevention, security management, or safety operations within a luxury hospitality environment
Proven experience with Marriott or other international hotel brand standards
Demonstrated track record in risk management, investigations, emergency response, and compliance audits
Experience in leading and developing security teams
Experience collaborating with cross-functional departments
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