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Loss Prevention Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Category:
Hospitality and Tourism

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Not provided

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Salary:

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Job Description:

Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.

Job Responsibility:

  • Assists the Director of Security in managing security operations on a daily basis
  • Assists in the development and implementation of emergency procedures
  • Conducts investigation of all losses of property assets
  • Deploys security staff to effectively monitor and protect property assets
  • Complies with all Corporate Security safety and security management guidelines and procedures
  • Conducts periodic patrols of entire property and parking areas
  • Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts
  • Inspects all security equipment and ensures it is fully functioning
  • Conducts hourly employee performance appraisals according to Standard Operating Procedures
  • Completes disciplinary procedures and documentation
  • Implements local authority requirement for security and safety
  • Attends pre- and post-convention and weekly forecast meetings
  • Communicates the importance of safety procedures
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
  • Displays leadership in guest hospitality, exemplifies excellent customer service
  • Empowers employees to provide excellent customer service
  • Assists in minimizing cost of accident claims through aggressive claims management
  • Brings issues to the attention of Human Resources as necessary
  • Develops and maintains a working relationship with local law enforcement authorities
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Provides guidance in setting health and safety policies and standards
  • Coordinates with Event Sales for VIP escort and media control for large events

Requirements:

  • High school diploma or GED
  • 3 years experience in the security/loss prevention or related professional area
  • OR 2-year degree from an accredited university in Criminal Justice or related major
  • 1 year experience in the security/loss prevention or related professional area
  • Maintains first aid and CPR certifications required for Security officers

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
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