Loss Prevention Manager Job at 360 Resourcing Solutions (Luton)

Job Description

The Loss Prevention Manager is responsible for directing and coordinating all loss prevention to achieve maximum effectiveness in inventory shortage control and the protection of company assets. The position is responsible for determining the effectiveness of Loss Prevention Standard Operating Procedures through compliance auditing, exception reporting and internal investigations. In addition, the Loss Prevention Manager will work closely with the general managers to increase operational efficiency and profitability.

Job Responsibility

Implement and support programmes to reduce inventory shrinkage, cash loss, and other controllable losses across the business
Regularly review available information and reporting tools to identify potential losses through procedural audits, exception reporting, incident reports, the Business Ethics Line, and day-to-day interaction with operational teams
Investigate and report on identified losses, ensuring issues are escalated and resolved in a timely and effective manner
Prepare management reports summarising loss trends, findings, investigations, and recommendations for corrective action
Act as the subject matter expert on store systems relating to asset movement and loss prevention, including POS systems, inventory management, cash handling procedures, and operational controls
Act as the subject matter expert on physical security systems and processes, including CCTV, alarm systems, access control, and related security programmes
Ensure all loss prevention and security equipment is maintained, functioning correctly, and aligned with company standards
Conduct store audits and compliance checks to ensure adherence to company policies and procedures
Deliver loss prevention training and awareness sessions to management and retail teams to promote best practice and reduce risk
Develop and maintain effective working relationships with General Managers, Store Managers, and Operational Leadership teams to support business objectives and minimise loss
Provide guidance and support to management teams on loss prevention matters, investigations, and company procedures
Work closely with the Human Resources team on the education and training of retail staff on company policies, standard operating procedures, and loss prevention best practices
Monitor compliance with company policies and procedures and recommend improvements where weaknesses are identified

Requirements

Progressive experience in retail loss prevention position(s) / General Manager
Minimum of 3 years retail loss prevention experience in a multi-store / multi-site environment desirable across retail and food & beverage
Flexibility to work within a 24/7, 365-day operational environment, adapting to changing business needs and priorities
Strong verbal and written communication skills, with the ability to communicate effectively in English at all levels
Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
Ability to understand and utilise operational systems and reporting tools to identify trends, investigate inventory discrepancies, determine root causes, and support corrective actions
Experience conducting investigations into suspicious losses, policy breaches, and internal theft matters, including fact-finding and interviews where appropriate
Strong analytical and problem-solving skills, with the ability to interpret operational and financial data, identify risks and trends, and make informed recommendations
Strong organisational and prioritisation skills, with the ability to manage multiple tasks in a demanding and fast-paced environment
Good understanding of loss prevention principles, relevant legislation, and investigative procedures
Demonstrates professionalism, integrity, confidence, and sound judgement in all aspects of the role
Builds effective working relationships and promotes a culture of trust, respect, accountability, and teamwork

What we offer

Up to 15% bonus on top of your salary
25 days holiday – Plus bank holidays, with the opportunity to buy or sell up to 5 days to suit your needs
Up to 25% in store discounts
Cash Plan – Claim back everyday health costs like dental, optical, and physio
Pension – We’ll top up your future with up to 3% monthly contribution to your pension pot
Life assurance – Protection for your loved ones with 2x your base salary in life cover

360 Resourcing Solutions - All Job Offers

Select Country

Loss Prevention Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?