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Monitor security systems, assist during emergencies, conduct investigations, and ensure safety and security at Gaylord Rockies Resort & Convention Center.
Job Responsibility:
Monitor security systems
Assist during emergencies
Administer first aid/CPR
Maintain confidentiality
Provide medical paperwork
Conduct investigations
Notify insurance carrier
Follow company policies
Report safety issues
Welcome guests
Communicate professionally
Maintain positive relationships
Perform physical tasks as required
Requirements:
Monitor Closed Circuit Televisions (CCTV), perimeter alarm system, duress alarms, and fire life safety system
Dispatch unusual behavior or emergency situations to appropriate personnel
Assist guests or employees during emergency situations
Administer first aid/CPR as required
Maintain confidentiality of Security/Loss Prevention reports/documents
Provide paperwork to employees requiring outside medical treatment
Conduct investigations and gather evidence related to theft/fraud, lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints
Notify insurance carrier of liability situations
Report accidents, injuries, and unsafe work conditions
Welcome and acknowledge all guests
Speak using clear and professional language
Prepare and review written documents
Answer telephones using appropriate etiquette
Develop positive working relationships
Read and visually verify information
Visually inspect tools, equipment, or machines
Enter and locate work-related information using computers
Move at speed required to respond to work situations
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull, and place objects weighing ≤50 lbs without assistance and >75 lbs with assistance
Grasp, turn, and manipulate objects
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces and stairs
Reach overhead and below knees, including bending, twisting, pulling, and stooping