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The Loss Prevention Field Auditor plays a key role in protecting company assets, reducing shrink, and supporting a culture of integrity across all retail locations. This position conducts investigations, executes in-store audits, partners with local law enforcement when necessary, and drives proactive strategies to prevent theft and operational loss.
Job Responsibility:
Conduct on-site and virtual LP audits to assess compliance with company policies, cash handling, inventory controls, and security standards
Investigate internal and external theft, fraud, and policy violations using CCTV, POS data, and Power BI reporting tools
Lead suspect interviews and coordinate with HR and leadership on disciplinary or termination processes
Collaborate with local law enforcement agencies to file reports, submit evidence, and represent the company during investigations
Partner with Operations and Learning & Development to build preventative measures, educate field teams, and strengthen loss awareness culture
Produce detailed investigation reports and maintain accurate case documentation in the LP tracking system
Identify process gaps and propose solutions to enhance compliance and minimize shrink
Support new store openings by validating CCTV coverage, Smart Safe installation, and operational readiness
Serve as an LP ambassador, building strong partnerships with field leaders to ensure consistent execution and awareness across all stores
Requirements:
3+ years of experience in Loss Prevention, Asset Protection, or Investigations (retail environment preferred)
Proficient in Excel
Proven experience conducting interviews and writing investigative reports
Strong understanding of CCTV, POS exception reports, refund/no sale/price override analysis, and audit practices
Working knowledge of law enforcement processes and case coordination
Excellent communication and interpersonal skills
ability to build trust with field teams
Strong analytical skills with high attention to detail
Bilingual in English and Spanish strongly preferred
Must be willing to travel frequently (up to 70%) to stores across assigned regions
Bachelor’s degree in Criminal Justice, Business, or related field preferred
Nice to have:
Wicklander-Zulawski or similar interview certification is a plus