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Loss Prevention Attendant position at Marriott's Aruba Surf Club, part of Aruba Marriott Resort & Stellaris Casino. Role involves security, loss prevention, and guest incident management.
Job Responsibility:
Conduct investigations and gather evidence related to theft/fraud, lost items, noise complaints, assault complaints, food poisoning complaints, and other guest incidents
Conduct interviews with relevant parties to obtain statements
Notify manager/supervisor, local police, or other appropriate individuals for accidents, attacks, or incidents
Complete incident reports for Security/Loss Prevention incidents
Handle business interruptions and complaints
Escort unwelcome persons from property
Defuse guest or employee disturbances/altercations
Report accidents, injuries, and unsafe work conditions
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests
Speak using clear professional language
Prepare and review written documents
Develop positive working relationships
Support team goals
Ensure adherence to quality expectations
Enter and locate work-related information using computers/POS systems
Requirements:
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to read and visually verify information in a variety of formats
Ability to visually inspect tools, equipment, or machines
Ability to move at a speed required to respond to work situations
Ability to stand, sit, or walk for an extended period or entire shift
Ability to move, lift, carry, push, pull, and place objects weighing ≤50 lbs without assistance and >75 lbs with assistance
Fine motor skills and hand-eye coordination
Ability to move through narrow, confined, or elevated spaces
Ability to move over sloping, uneven, or slippery surfaces and stairs
Ability to reach overhead and below knees, including bending, twisting, pulling, stooping
What we offer:
Training opportunities
Development opportunities
Recognition
Place to pursue passions
Luxury environment with focus on holistic well-being