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Loss Prevention Attendant

Aruba · Job Posted May 20, 2026
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Job Responsibility

  • Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents
  • Conduct interviews with relevant parties in order to obtain statements and information related to incidents
  • Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents
  • Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms
  • Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
  • Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident
  • Follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manage
  • Maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • Speak with others using clear and professional language
  • prepare and review written documents accurately and completely
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards
  • Enter and locate work-related information using computers and/or point of sale systems
  • In addition, some states may have additional licensing/registration requirements to be considered for this position
  • Read and visually verify information in a variety of formats (e.g., small print)
  • Visually inspect tools, equipment, or machines (e.g., to identify defects)
  • Enter and locate work-related information using computers and/or point of sale systems
  • Move at a speed required to respond to work situations (e.g., run, walk, jog)
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Move through narrow, confined, or elevated spaces
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None

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