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Loss Prevention Analyst, Fraud Monitoring, Fraud Investigations & Reporting

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Raymond James

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Location:
United States , St Petersburg

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Fraud Monitoring Loss Prevention Analyst is responsible for conducting comprehensive reviews into potential fraud and suspicious activity across Capital Access products using various channels, including account surveillance and branch escalations. This role involves analyzing transactions, initiating recoveries, performing due diligence, and collaborating with internal and external stakeholders, as well as clients, to mitigate fraud risk and respond to potential fraud events.

Job Responsibility:

  • Conduct end-to-end transaction analysis alert reviews for matters arising from account surveillance, fraud monitoring systems, and branch escalations
  • Apply strong knowledge of Regulation E (Reg E), including error resolution requirements, timelines, consumer protections, and documentation standards to ensure compliance in fraud and dispute handling
  • Manage recovery processes end-to-end, including executing indemnification agreements, processing representments, performing chargeback analysis, and coordinating with internal and external partners to maximize loss recovery
  • Conduct inquiries to the branch and/or other areas of the business to inform fact gathering and analysis
  • Serve as a central point of contact and drive prompt resolution of Capital Access-related fraud concerns raised by branches and clients via Loss Prevention hotline, while maintaining a high level of customer service
  • Make sound, risk-based decisions regarding potential fraud events, including determining suspicious activity, initiating recovery efforts, restricting accounts, and escalating cases when appropriate
  • Identify process inefficiencies and recommend or implement improvements to enhance fraud detection and operational effectiveness
  • Maintain up-to-date knowledge of fraud typologies, regulatory changes, and industry best practices
  • Uphold a high standard of confidentiality, integrity, and professionalism in all aspects of work
  • Stay informed on emerging fraud trends, regulatory changes, and industry best practices
  • Escalate issues or concerns to management as needed

Requirements:

  • Bachelor’s Degree (B.A.) from a four-year college or university in a related field
  • Minimum of 3-5 years’ experience in anti-fraud/anti-financial crime investigatory or analysis in the securities or financial industry
  • Knowledge of fraud typologies, detection methods, and regulatory requirements
  • Knowledge of chargeback, recoveries and representments
  • Knowledge of rules and regulations of the USA PATRIOT Act, Bank Secrecy Act, Regulation E, Reg S-ID, and any other applicable fraud-related regulatory or industry rules and guidance
  • Knowledge of broker-dealer operations, transaction methods and financial products, and financial services industry practices
  • Knowledge of principles of banking, finance and securities industries
  • Skill in identifying irregularities and red flags
  • Skill in performing critical analysis supported by clear and accurate documentation
  • Skill in drafting clear, concise, and compliant alert/case narratives and e-mails
  • Skill in cross-functional collaboration and stakeholder communication
  • Skill in investigating compliances issues and irregularities
  • Skill in making risk-based decisions, using creativity, resourcefulness, expertise, and sound due diligence
  • Skill in time management and prioritization in a high-volume environment
  • Skill in written and verbal communication
  • Skill in planning and scheduling work to meet organizational and regulatory requirements
  • Skill in operating standard office equipment and using required software applications
  • Ability to work independently as well as collaboratively and manage multiple function workflows with minimal supervision
  • Ability to complete high-volume, deadline-driven work in a timely manner, with a focus on quality and compliance
  • Ability to use sound judgment supported by research and expertise make informed decisions in response to potential fraud
  • Ability to communicate effectively with clients, business associates, peers, management, and various internal and external stakeholders (both verbally and through written correspondence)
  • Ability to receive and apply feedback on work product and practices
  • Ability to prioritize work effectively
  • Ability to adapt to evolving fraud threats and regulatory changes
  • Ability to gather information, identify linkages, trends, and significance and communicate findings
  • Ability to interpret and apply regulations and identify and recommend compliance changes as appropriate
  • Ability to provide a high level of customer service, including handling inbound phone calls
  • Ability to establish and maintain effective working relationships at all levels of the organization
  • Ability to maintain confidentiality and exercise sound judgment
  • Ability to foster a culture of integrity, accountability, and continuous improvement

Nice to have:

  • CFE preferred
  • CAMS preferred
  • SIE and/or Series 7 preferred

Additional Information:

Job Posted:
March 12, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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