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We have a fantastic opportunity for Loss Adjusters to join our newly established Real Estate team in both Brisbane and Sydney. Reporting to the National Manager – Real Estate, these roles would suit those with experience in a Loss Adjusting role, looking to develop their career further.
Job Responsibility:
Manage own portfolio of strata and high net worth claims from appointment to settlement with appropriate supervision
Attend site meetings as/when required to document claim assessment including capturing of evidence (e.g. site notes, photographs, videos, surveys)
Source, engage and manage subject matter experts as required
Complete documentation to update key stakeholders throughout the course of the claim (including reports, letters, loss management plans)
Provide on the job training, mentoring and supplementary training when required, for the employees of McLarens group of companies and clients
Raise the profile of McLarens in property insurance markets
regular client interface with re/insurers, brokers and risk managers
Research, analyse and interpret complex information from a range of sources, including legal contracts (such as policy wordings and leases)
Compile and maintain data spreadsheets, as well as reconcile invoices to monitor claim costs
Provide excellent customer service to key stakeholders using a variety of methods (from site visits, emails, phone, remote meetings) to deliver outcomes on claims
Complete both desktop and on-site investigations (requiring regular travel)
Prepare and deliver presentations on new account nominations and at client and market seminars
Build professional relationships internally and externally with stakeholders
Requirements:
Working towards or completion of a Diploma of Loss Adjusting or equivalent qualification
1+ years’ Loss Adjusting experience
Nice to have:
Excellent written and verbal communication skills with strong attention to detail
Ability to prioritise and manage own workload to achieve competing demands
Demonstrated problem-solving skills and strong attention to detail
Ability to show initiative and a willingness to learn and develop
Demonstrated understanding and experience in managing residential and commercial strata claims
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