Longtail Account Manager Job at Yokoy (Chicago)

Longtail Account Manager

We are looking for a customer-oriented and result-driven candidate to join our A...

Location

United States , Boston, Massachusetts

Salary:

72000.00 - 84000.00 USD / Year

Yokoy

Expiration Date

Until further notice

Requirements

Relevant account management or customer success experience
Outstanding presentation & communication skills and the ability to build deep relationships
Great prioritization and time management skills
Result oriented mindset while keeping customer satisfaction as your top priority
Great ability to analyze and translate data for your customers
Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains
Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
You seek feedback early and often and are open to both give and take constructive criticism

Job Responsibility

Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximizes their usage of TravelPerk
Identify growth opportunities and develop your portfolio by adding new business opportunities
Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
Be an expert on the portfolio of TravelPerk products in order to meet & exceed quarterly targets of up-selling and cross-selling
Develop strong relationships with your clients that will shape their business travel programs
Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
Act as a key contact between the internal TravelPerk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible
Effectively prioritize your time in order to maximize impact in key business areas

What we offer

Competitive compensation, including equity in TravelPerk
Generous vacation days so you can rest and recharge
Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
Financial benefits like 401k or Roth with company matching, and HSA or FSA plan
Subscription to Wellhub, the gym benefit
Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
Global presence and hybrid working style
Unforgettable TravelPerk events, including travel to one of our hubs
Learning and professional development opportunities
A mental health support tool with access to therapists year round

Fulltime

Account Manager Support - German Speaking

At Perk, our customers' happiness is at the heart of our success. As an Account ...

Location

Spain , Barcelona

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

Native or advanced level of German and fluent English
Interest in the Travel industry and/or SaaS products
A self-starter who thrives in a fast-paced, high-volume environment
Customer-focused with a passion for problem-solving
A Team Player, keen to collaborate with cross-functional departments to resolve issues and improve processes
Eager to create efficiencies and open to incorporating AI and other tech to streamline your work
Basic commercial acumen to identify growth opportunities
motivation and hunger to learn

Job Responsibility

Manage a portfolio of longtail customers by expertly handling a high volume of inbound messages
Act as Perk's biggest advocate within your clients and your clients' biggest advocate within TravelPerk
Identify common problems across your accounts and develop efficient processes to manage a large inbound message flow
Gain a deep understanding of Perk products to fully appreciate each stage of the customer journey
Unlock hidden potential and grow partnerships by identifying opportunities for growth within your portfolio of accounts

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks’ paid parental leave during your child’s first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year

Fulltime

New

Intermediate Systems Testing/QA Specialist

Do you have strong skills in manual testing to complement automated tests, ensur...

Location

Canada , Toronto

Salary:

298.05 - 338.02 CAD / Hour

Randstad

Expiration Date

April 17, 2026

Requirements

Strong skills in manual testing to complement automated tests, ensuring comprehensive coverage
Proficiency in automation tools like Selenium and Playwright to create and run automated test scripts
Knowledge of writing and troubleshooting test scripts, and familiarity with JavaScript/TypeScript for testing Angular applications
Experience with Oracle DB, including writing and optimizing SQL queries, and understanding PL/SQL
Proficiency in Azure DevOps for managing test cases and tracking defects
Skills in testing RESTful APIs using tools like Postman or SoapUI
Familiarity with CI/CD pipelines and tools in Azure DevOps to integrate automated tests
Experience testing for WCAG compliance in web applications, experience using automated test tools such as AXE and screen readers (NVDA, Narrator) for testing
Experience in testing reports and other enhancements to systems
Excellent verbal and written communication skills to effectively collaborate with developers, product managers, and other stakeholders

Job Responsibility

Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing
Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests)
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components
Executes functional, integration, system, and regression tests
Validates that the system behaves as expected under various conditions
Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps
Works closely with developers to reproduce and resolve issues
Develops and maintains automated test scripts using tools like Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman
Integrate automated tests into CI/CD pipelines
Conduct performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes

What we offer

Earn a competitive rate within the industry
Potential for extension

Fulltime

New

Director of Services

Manages housekeeping functions and staff to ensure property guest rooms, public ...

Location

India , Delhi NCR

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the housekeeping or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained
Directs and works with team to successfully execute all housekeeping operations
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Ensures that standards and procedures are being followed
Maintains strong working relationship with Front Office to ensure effective communications for operational issues
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to ensure adequate supplies
Ensures guestrooms, public space and employee areas are cleaned according to operating standards
Ensures compliance with all housekeeping policies, standards and procedures
Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds

Fulltime

New

Retail Sales Worker

The Retail Sales Worker is responsible for stocking and inventorying products as...

Location

United States , San Angelo

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Previous customer service experience preferred
Previous cash handling experience preferred
Basic math and counting skills required
Demonstrates interpersonal and communication skills, both written and verbal
Must be able to work independently with limited supervision
Must be available to work flexible hours including evening and weekends

Job Responsibility

Greets and assists customers while anticipating their needs
Ensure product is stocked to appropriate levels and replenishes and arranges items as needed to maintain appearance
Operates register, handles cash, and process credit card transactions
Responsible for cash handling, safe verifications, and preparing deposits
Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs.
Adheres to cash handling policies and procedures
Ensures security of company assets

Fulltime

New

Grill Cook

A Grill Cook with American Dining Creations ensures exceptional dining through a...

Location

United States , Baldwin City

Salary:

Not provided

American Food & Vending

Expiration Date

Until further notice

Requirements

Previous hospitality/food service experience, utilizing a flat top or open flame grill
Basic knife skills a plus
Ability to learn quickly in a fast-paced, high-volume, high-quality environment
Self-motivated achiever, eager to learn and interested in taking on additional roles and responsibilities
Must be dedicated to excellence in hospitality and have a desire to offer a great dining experience
Ability to cross train and cross utilize skills
Safety and detail oriented
This position requires lifting 30lbs, bending, walking, climbing stairs, and standing for scheduled shifts

Job Responsibility

Cook, grill and serve menu offerings within a designated station
Utilize a stove top, flat top, open flame grill and other necessary kitchen equipment
Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator in accordance with established safety standards
Prepare and serve food and any goods per guest specifications
Stores foods in designated areas following standard wrapping, dating, food safety, and rotation procedures
Retains temperature logs and production records in an efficient manner
Keep supplies replenished, coolers restocked, and takes inventory as directed
Set-up and breakdown stations, clean and sanitize equipment, utensils, dishes for designated workstation
Adhere to all state and local food production, safety, and sanitation regulations
Remain focused on customer satisfaction through providing excellent service to all guests, clients, and team members

What we offer

Weekly Pay
401K with match
Delicious employee meal and beverage during your shift
Employee Referral Bonus Program
Employee Assistance Program
Some positions may include flexible hours and shifts
Eligible employees offered Medical, Prescription, Dental, and Vision Plans
Uniforms and Safety Shoes provided
Learning and advancement opportunities

New

Commissary Worker

The Commissary Worker is responsible for receiving and processing incoming stock...

Location

United States , Boise

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Previous warehouse experience preferred
Must be able to follow basic safety procedures and precautions due to physical risks
Demonstrates interpersonal and communication skills, both written and verbal
Basic math and counting skills required
Must be available to work flexible hours including evenings and weekends

Job Responsibility

Performs transfers of products and/or merchandise from the warehouse
Receives products and merchandise, checks for quality and damage to items, and the accurate storage of the delivered products and merchandise
Responsible for operating equipment such as forklifts, pallet jacks, etc
Perform physical inventory as needed
Processes requests for supplies, prepares merchandise for delivery, and prepares packages for delivery according to established procedures

New

Senior Identity Access Management Consultant

We are seeking a Senior Identity Access Management (IAM) Consultant to lead the ...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

April 07, 2026

Requirements

Senior IAM Experience: 10+ years sustaining COTS-based IAM systems, with at least 4 years supporting environments with 10,000+ users
Entrust Suite Expertise: 4+ years specifically with Entrust Security Manager (v8.x/v10), Security Manager Proxy, Admin Services, and AES
Microsoft Security Stack: 10+ years of experience with Active Directory Certificate Services (ADCS) and LDAP tools
Technical Breadth: Extensive experience with Oracle WebLogic, Oracle Database (11g/19c), IIS, Apache/NGINX, and multi-platform OS (Solaris, AIX, Linux, Windows)
Testing & Automation: Proficiency with automated testing tools such as TFS, Robot Framework, or VSTS
Service Management: Strong understanding of ITIL processes (Problem, Change, and Release Management)
Hardware Knowledge: Practical experience configuring HSM devices and managing secure data centers

Job Responsibility

Infrastructure Modernization: Lead the upgrade of Entrust CA from legacy v8.2 to v10
manage the transition from Atos DirX to Oracle Unified Directory (OUD)
Disaster Recovery (DR): Design and implement DR sites for both Entrust and Microsoft ADCS Certificate Authorities
document operational DR procedures
HSM & Security: Configure Hardware Security Modules (HSM) and manage SSL/encryption technologies to protect cryptographic keys
Operational Sustainment: Monitor system health, performance, and status
perform patching, certificate renewals, and capacity tuning
Incident & Change Management: Act as a Tier-2/Tier-3 SME for the triage and resolution of complex PKI incidents
lead change impact assessments for system updates
Network Integration: Support application deployments across network components including Load Balancers, Firewalls, and Proxy Servers

What we offer

Complex Technical Challenges: Drive high-value migrations from legacy on-premises infrastructure to modern cloud-managed services
Significant Cost Impact: Directly influence architectural changes (like the OUD transition) that result in massive licensing savings
Strategic Advisory: Move beyond maintenance to define future-state system management processes and disaster recovery frameworks
High-Visiblity Role: Serve as the primary technical contact for critical identity services across a diverse provincial organizational landscape

Longtail Account Manager

Yokoy

Location:
United States , Chicago

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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