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IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe. We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice - acknowledging our own role in this. We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights. We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all. We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us!
Job Responsibility:
Support the smooth operation of our office in London, specifically focusing on support for our Finance and Operations Team
Provide administrative support
Manage day-to-day office functions
Assist the IT and Facilities Manager with the management of routine systems and processes throughout the office
Liaise with the Edinburgh Office Coordinator to ensure consistency
Act as the key point of contact for staff, visitors and service providers to the office
Issue access passes and field requests that relate to the working environment
Manage inbound calls and the mail
Process invoices
Support events within the office
Act as the office first aider and fire warden (after training)
Support a safe and organised working environment, managing room and desk bookings
Help with inductions for new staff and coordinate their IT equipment
Maintain records of IT equipment and provide laptops and phones as required
Requirements:
Relevant work experience in a similar administration and/or office support role
Demonstrable IT knowledge and experience using Office 365 (Word, Excel, Outlook, Teams, and SharePoint, etc.)
Capable of setting up, implementing, and maintaining office systems
Strong organisational, prioritisation, and time management skills
An adaptive and open-minded approach, with the willingness to learn and evolve
Good written and verbal English communication skills
Independent and teamworking skills
Excellent initiative, accuracy and attention to detail
At a minimum, A-Levels or an equivalent level of education, or learning gained through work experience, short courses or formal training in similar administrative roles
What we offer:
25 days' annual leave per year, plus bank holidays and additional leave over Christmas
7.5% employer pension contributions
Enhanced maternity, paternity, and adoption pay
Cycle-to-work scheme
Employee protection scheme (life, critical illness, income protection)