London Market Credit Controller Job at DAC Beachcroft (Bristol)

Job Description

This is a role in the credit control team that would suit an experienced credit controller who manages their own ledger and thrives in a busy collections environment. Experience of London Market, Lloyds of London, Reinsurance or Insurance would be highly advantageous. Location flexible. Full remote working if required.

Job Responsibility

High volume external/internal phone calls/emails chasing the firm's debt
Regular contact with Partners, Clients and fee-earners about their debt
Dealing with queries in-line with the ISO27001 requirements (internal & external)
Use 3E software to manage a ledger logging notes queries and diary entries
Frequent liaison with other teams within the Finance department
Monthly and ad-hoc meetings with management to discuss progress, escalations and problematic issues
Occasional travel to other offices and some client visits
Follow the firms' collection procedure
Excel- pivot tables and V-lookups
Seek collections which ensure cash collection targets are met
Confident in own ability and able to look for a resolution prior to escalating
Handle confidential information in line with the firms' data security protocols
Collating missing data relevant to the payment of our bills – including cleansing existing data
Liaising with accounts to provide and receive information to ensure data accuracy
Take responsibility for monthly management information, provided both internally and externally
Regular contact with the Sales Ledger Dept to ensure allocations are found promptly and accurately

Requirements

Experience of London Market or Lloyds of London
Insurance/reinsurance knowledge & collections experience - advantageous
Previous Legal or Professional Services experience - advantageous not essential
Experience of 3E or similar legal accounting systems would be an advantageous not essential
A tenacious personality able to handle difficult phone calls and meetings
Lateral thinker with the ability to generate creative solutions to complex problems
Excellent communication skills
Ability to manage high work-loads
A team player but able to use own initiative
IT literate with ability to pick up new systems quickly
Flexible with a positive 'can do' attitude
Good level of numeracy, spelling and grammar
Proven track record in reducing debtor days in a busy collections environment
Attention to detail, able to write concise and detailed emails

Nice to have

Experience of London Market or Lloyds of London
Insurance/reinsurance knowledge & collections experience
Previous Legal or Professional Services experience
Experience of 3E or similar legal accounting systems

What we offer

Flexible working
Full remote working if required
Disability Confident Scheme
Inclusive and accessible recruitment process
Reasonable adjustments available
Flex Forward scheme

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London Market Credit Controller

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