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London Assistant Manager

United Kingdom, London · Job Posted April 10, 2026
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Job Description

You’ll join our vibrant team in Central London where you will play an integral role at the heart of our business. You’ll inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Assistant Managers offer fantastic support to the Store Manager and our sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do.

Job Responsibility

  • Play an integral role at the heart of our business
  • Inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience
  • Offer fantastic support to the Store Manager and our sales teams
  • Ensure that customer service is a priority
  • Ensure that our teams are happy and motivated
  • Drive the success of your store

Requirements

  • Leadership experience where you’ve inspired and motivated a team
  • Confidence, enthusiasm, and positivity
  • Passion for supporting your team in their development, whilst leading them to deliver excellent customer service
  • Proven ability to drive and deliver KPI's to achieve successful results
  • Excellent attention to detail, enabling our stores to stay flawless
  • Experience in implementing store processes whilst looking for ways to improve them

What we offer

  • Friendly and open culture with plenty of opportunity for development
  • Bespoke professional apprenticeship programmes
  • A competitive bonus scheme which rewards the teams’ sales efforts
  • Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
  • Working with charitable organisations to help raise funds and give something back
  • 60% employee discount on Dune products
  • 33 days holiday (inclusive of bank holidays – pro rata if part time)
  • Company pension scheme
  • Happy to talk flexible working & understand the importance of work-life balance
  • Life assurance for all team members
  • Cycle2work
  • Employee awards where we celebrate success and reward commitment
  • Team incentives and socials
  • Company growth and opportunity
  • Open-minded company, welcoming thoughts and ideas to be shared
  • Access to our employee assistance programme, retailTRUST
  • Our own Wellbeing Allies – there to talk when you need them

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