Logistics/Warehouse Technician

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations
• Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices
• Develop working knowledge of stock control and inventory management practices and procedures
• Ensure accurate documentation of incoming and outgoing deliveries as well as records
• Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus
• Perform cycle audits and data corrections to ensure all inventory controls are met
• Help to reconcile and report inventory discrepancies
• Ensure detailed physical inventory tracking and staging
• Destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies
• Comply with all security and data management policies
• Embody our culture and values

• High School Diploma AND experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience
• Ability to meet Microsoft, customer and/or government security screening requirements
• Microsoft Cloud Background Check
• Valid driver’s license
• Fluency in reading, writing, and conversational French and English

Experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience

• Career Rotation Programs
• Diversity & Inclusion training and events
• Professional certifications