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As a Microsoft Logistics Technician, known internally as a Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Job Responsibility:
Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations
Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices
Leverage process knowledge and best judgment to complete tasks with minimal direct supervision
Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks
Maintains and steward up-to-date and accurate logical information within various inventory management systems
Ensures detailed physical inventory tracking and staging
Help to reconcile and report inventory discrepancies
Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary
Notifies management about ordering stock shortages
Escalates any issues to management
Comply with security and data management policies
Embody our culture and values
Requirements:
High School Diploma AND some prior experience in warehouse/supply chain within an information technology (IT) environment, inventory management, retail, warehouse management, or a related field
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Good experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
OR equivalent experience
What we offer:
Training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications