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As a Microsoft Logistics Technician, you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.
Job Responsibility
Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues
Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices
Develop working knowledge of stock control and inventory management practices and procedures
Ensure accurate documentation of incoming and outgoing deliveries as well as records
Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus
Perform cycle audits and data corrections to ensure all inventory controls are met
Help to reconcile and report inventory discrepancies
Ensure detailed physical inventory tracking and staging
Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies
Comply with all security and data management policies
Embody our culture and values
Requirements
High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have
1+ years experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation