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Logistics Team Administrator

cencora.com Logo

Cencora

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Location:
United Kingdom , Northampton

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As part of the Logistics Team in Alcura you will be responsible for monitoring deliveries and addressing any challenges, it is important to approach this role with a ‘can do attitude’ to engage teams in a KPI driven culture which you will be part of, delivering challenging productivity targets in a busy logistics environment which, requires a complete appreciation of the importance of the end user.

Job Responsibility:

  • Monitor and action delivery reports as directed by the logistics team manager
  • Support regular performance reviews with logistics provider and feedback minutes
  • Engage with the logistics provider for Alcura
  • Manage with well-defined KPI process, using this system to drive performance improvements
  • Process all delivery queries and manage expectations accordingly
  • Use the Alcura systems as designed, ensuring that all data is correct, and that Alcura data policies are adhered to
  • Ensure delivery issues are managed effectively and correct action is taken
  • Ensuring that the dispatch function for both wholesale and homecare are monitored as directed by the logistics team manager
  • Monitor inbound calls from the external courier and contact patients with the express aim of reducing failed deliveries in conjunction with the external courier team
  • Obtaining quotes for and booking of Emergency deliveries (same day) with our approved external courier
  • Booking of collections with couriers when requested

Requirements:

  • Intermediate knowledge of Microsoft Office with confidence to learn other systems
  • GDP Knowledge
  • Health and Safety adherence
  • Delivery operation knowledge
  • Working under pressure
  • Experience working with KPI’s

Nice to have:

  • QMS/Q-Pulse awareness
  • Lean awareness
  • Homecare business awareness

Additional Information:

Job Posted:
February 20, 2026

Expiration:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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