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As a Logistics Supervisor, you will be responsible for assisting the CSC Manager with the day-to-day operations and continual improvement of the facility, including performance metrics, developing talent, and sizing the organization appropriately to meet the market opportunity. This is a working Supervisor position, with less than 50% of the job including manual labor.
Job Responsibility
Lead, direct, develop and manage associates
Responsible for local operational performance in the following areas: cost, delivery, health and safety, property management, cost of quality, work standards, procedures and policies, and customer satisfaction
Responsible for the recruiting, interviewing, hiring and training new and replacement hourly personnel
Support high standards of customer service in the areas of order taking and customer problem solving
Provide input for the annual budget for the service center
Assist in policy deployment, root cause, and countermeasure analysis
Implement strategies to improve operations and inventory efficiencies at the CSC level (i.e. fill rates)
Assist in training of health, safety, phones skills, standard operating procedures, etc
Responsible for the achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, petty cash, etc
Understand competition in the market. Analyze strengths and weaknesses and seek out opportunities
Ensure that the CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism, and truck and driver appearance
Participate in cross-functional projects to improve company performance
Work with Sales Managers to control the costs of special deliveries
Provide input regarding market needs as they relate to distribution and service
Other duties may be assigned
Requirements
Bachelor's degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred
and a minimum of two years related experience and/or training
or equivalent combination of education and experience with an emphasis in Logistics
Strong Microsoft Office skills
Excellent customer service orientation
Strong verbal and written communication skills
Positive and professional appearance and attitude
Excellent attention to safety protocols
Strong attention to detail
Knowledge of DOT, FMCSA and OSHA rules and regulations
Core Competencies (Creativity, Perspective, Business Acumen, Drives for Results, Team Player, Sound Decision Making, Promotes Diversity, Motivates Others, Communication, and Humility)
Ability to travel up to 5% of the time
Nice to have
Experience in developing others preferred
What we offer
Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more