Logistics Specialist

• Manage international and domestic logistics flows of finished watches, repair watches, components, and accessories
• Oversee all import/export operations including customs clearance, duties, VAT, and related documentation
• Work closely with logistics external counterparts
• In charge of establishing logistics contract
• Ensure secure transportation and risk management for high-value products
• Manage shipment and return of repair watches
• Handle import/export licenses and ensure full compliance
• Maintain full visibility and control of inventory flows
• Ensure accurate tracking of inventory at reference and serial number level
• Manage inbound/outbound movements, adjustments, physical inventory counts, and audits using ERP (M3, Y2)
• Strengthen internal controls to minimize inventory discrepancies
• Support watch allocation analysis
• Manage product orders and delivery follow-up with HQ via ERP system
• Act as key point of contact for logistics and inventory inquiries
• Support logistics for boutique openings, brand events, exhibitions, and trunk shows
• Prepare and provide reports on sales support metrics
• Manage procurement requests (PR, PO, GR), invoices and expenses claim via Ivalua
• Ensure compliance with HQ global logistics policies
• Support internal and external audits
• Collaborate cross-functionally with Retail Operations, Finance, and After-Sales teams
• Proactively identify operational issues and propose process improvements

• At least 3-5 years in retail logistics and supply chain, preferably in luxury retail related environment
• Solid understanding of import/export regulations and customs procedures
• Experience working with ERP systems (M3, Y2)
• Ability to multitask, solve problems proactively with agility and cooperative mindset
• Proficient communication skills in written/verbal English

Competitive and comprehensive compensation and benefits package above market practices