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Logistics Operations Associate II

niagarawater.com Logo

Niagara Bottling

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Location:
United States of America , Diamond Bar

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Category:

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Contract Type:
Not provided

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Salary:

24.59 - 32.58 USD / Hour

Job Description:

Logistics Operations Associate II is responsible for the execution of logistics occurring in one of Niagara’s designated geographic Supply Chain regions. This role is heavily focused on coordinating all logistics related activities that occur once a shipment is planned and scheduled to ship to/from customers or Niagara/3PL warehouses. The Regional Logistics Operations team supports logistics needs for both internal and external customers such as Niagara shipping offices/warehouse staff, Customer Service, Production/deployment planning, Sales and Carriers.

Job Responsibility:

  • Daily communication/coordination with plants/3PLs related to the flow of shipments in/out of facilities including issue resolution and solutions
  • Dock Schedule Appointment Management of all Niagara facilities in the region
  • Execution of RMAs end to end including claims being filed
  • Trouble shooting system issues impacting orders that need to ship
  • Experienced with WMS (E80, Manhattan, TMS (OTM) and EBS
  • General exception management and issue resolution
  • Escalation to leadership team when appropriate
  • Provide overflow support to Execution Support team as needed
  • Carrier Pick-Up Appointment changes and coordination
  • Order/Shipment Source Location changes and coordination
  • Tracking critically identified shipments with ability to provide truck status to customer service representatives in a timely manner
  • Building and maintaining relationships with key relevant parties for designated region
  • Collaborating with cross functional supply chain team to resolve issues and provide logistics related solutions
  • Working with Logistics Operations Supervisor to develop processes and standards for communication between all impacted parties and the execution team
  • Reporting on regional team metrics
  • Working with Supervisor to maintain critical job relevant SOPs
  • Identifying and developing solutions for improvements in process and communication between departments
  • Training and providing support for new employees

Requirements:

  • Minimum Qualifications: 2 Years – Experience in Field or similar manufacturing environment
  • 2 Years - Experience in Position
  • 0 Years – Experience managing people/projects
  • Minimum Required: High School Diploma

Nice to have:

  • Preferred Qualifications: 4 Years - Experience in Field or similar manufacturing environment
  • 4 Years – Experience working in Position
  • 2 Years – Experience managing people/projects
  • Preferred: Bachelor's Degree in Business, related field, or equivalent work experience.
What we offer:
  • Paid Time Off for holidays, sick time, and vacation time
  • Paid parental and caregiver leaves
  • Medical, including virtual care options
  • Dental
  • Vision
  • 401(k) with company match
  • Health Savings Account with company match
  • Flexible Spending Accounts
  • Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
  • Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
  • Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
  • Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
  • Tuition reimbursement, college savings plan and scholarship opportunities

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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