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Logistics Manager

batesville.com Logo

Batesville Canada ULC

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Location:
United States , Charlotte

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

90000.00 - 100000.00 USD / Year
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Job Description:

As a Logistics Manager, you will be responsible for the day-to-day operations (distribution, transportation, manufacturing) and continual improvement of the 24-hour Regional Distribution facility, including performance metrics, developing talent, and sizing the organization appropriately to meet the market opportunity.

Job Responsibility:

  • Directly lead, develop and supervise CSC/RDC (Customer Service Center/Regional Distribution Center) employees utilizing Human Resources processes
  • Carry out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws
  • Accountable for CSC/RDC operational performance and completion of policy deployment, root cause and countermeasure analysis
  • Implement a high standard of customer service in the areas of order entry, dispatch, and customer problem solving
  • Develop strategies to improve operations and inventory efficiencies at the CSC/RDC level
  • Responsible for adherence to governmental regulations
  • Effectively route trucks utilizing company software
  • Implement freedom to lead and safety per the company's guiding principles
  • Develop and conduct ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc
  • Responsible for the execution of product recalls and field quality repairs
  • Work with Sales Managers to control the cost of special deliveries
  • Provide input for the annual budget for the distribution/customer service center
  • Ensure the appropriate interaction and coordination with sales, customers, RDC managers, and home office
  • Responsible for the achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, etc
  • Responsible for implementation of market strategies and the 'profitable customer and product' philosophy at the local level
  • Ensure that the RDC/CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism and truck/driver appearance
  • Participate in cross-functional projects to improve company performance
  • Provide input regarding market needs as they relate to distribution and service
  • Understand competition in the market, analyzing strengths and weaknesses and seeking out opportunities

Requirements:

  • Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred
  • and a minimum of eight years related experience and/or training
  • or equivalent combination of education and experience with an emphasis in Logistics
  • Strong Microsoft Office skills
  • Excellent customer service orientation
  • Strong verbal and written communication skills
  • Positive and professional appearance and attitude
  • Excellent attention to safety protocols
  • Strong attention to detail
  • Knowledge of DOT, FMCSA and OSHA rules and regulations
  • Core Competencies (Creativity, Perspective, Business Acumen, Drives for Results, Team Player, Sound Decision Making, Promotes Diversity, Motivates Others, Develops Others, Communication, and Humility)
  • Ability to travel up to 30% of the time

Nice to have:

  • Knowledge of Lean manufacturing and CI processes
  • JDE experience is a plus
What we offer:
  • Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more
  • Generous 401K Matching Program
  • Paid time off
  • Opportunities for development and advancement

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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