Logistics Lead Coordinator Job at Aramark (Groveport)

Job Description

The Logistics Lead Coordinator II is responsible for coordinating accurate and timely logistics and transportation transactions, while conducting quality assurance of inbound and outbound transportation activity. This role supports the movement of product from suppliers to customers by ensuring service commitments are met, costs are controlled, and operational issues are resolved efficiently, while delivering excellent customer service to internal and external Union Supply customers and client partners.

Job Responsibility

Coordinate and process daily transportation and logistics transactions for assigned region(s) using Transportation and Warehouse Management Systems
Monitor inbound and outbound transportation activity to ensure on-time delivery and service expectations are met
Oversee route planning, driver assignments, and fleet utilization to optimize performance and meet delivery deadlines
Conduct Quality Assurance (QA) reviews of transportation activity, routing, and execution
communicate and assist in resolving discrepancies identified
Ensure logistics processes, VPS tools, and Business Process SOPs are followed
communicate deviations or risks immediately to management
Serve as the primary point of contact for day-to-day transportation execution issues, including delays, capacity constraints, and service disruptions
Assist with problem solving by identifying root causes to transportation and execution issues and developing sustainable solutions
Support freight cost control by monitoring accessorial, utilization, empty miles, and rate compliance
Coordinate with internal operations, customer service, carriers, drivers, and field teams to align transportation plans
May assist with centralized purchasing coordination and warehouse-to-warehouse transfers as needed
Utilize reports and dashboards (e.g., service performance, utilization, exception reporting) to identify trends and opportunities for operational improvement
Maintain accurate documentation and system records
answer internal and external calls
use electronic equipment such as computers, tablets, scanners, and related tools
Participate in month-end and periodic reporting activities related to logistics performance
Requires broad and deep knowledge and skills developed through extensive work experience
typically acts as a lead by coordinating and facilitating the work of others but is not a formal people manager
Works autonomously within established procedures and practices
Escalates minor to complex operational issues and may provide input into process and procedure improvements
Responsible for activities involved in moving products from suppliers to customers, including transportation planning, freight movement, coordination, and execution

Requirements

Excellent verbal and written communication skills, with the ability to communicate professionally in person, by phone, and via email
Ability to work in a fast-paced environment while interacting with stakeholders at all levels
remains positive, proactive, and resourceful
Demonstrates initiative and the ability to work efficiently and independently
Proficient in basic computer skills, including Microsoft Office and cloud-based systems
experience with logistics or transportation systems preferred
Ability to read, analyze, and act on operational reports
High level of accuracy, attention to detail, and organization
Strong understanding of logistics, transportation flow, and operational accountability
Works collaboratively as part of a team with a high level of professionalism and confidentiality
Demonstrates excellent customer service skills and follow-through

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Logistics Lead Coordinator

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