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Etex are seeking a Logistics & Front Office Operator to join the Supply chain Department of Promat Italy, based in Filago Plant (BG). As Teammate of Promat Italy, you'll be responsible for supporting front office operations and logistics: handling incoming and outgoing goods, professionally receiving and attending to guests, visitors, suppliers, and carriers, as well as maintaining order and control over the flow of people and goods on site.
Job Responsibility:
Operating the switchboard – directing incoming calls to the appropriate recipients
Warm and professional welcoming of clients and suppliers at the front desk
Sorting and registering delivered packages and efficiently forwarding them to the relevant staff members
Coordination of waste transport
Performing warehouse activities (entering warehouse deliveries into the system)
Courier and transport organization for goods to ensure timely deliveries
Coordination of transport managed by third parties, optimizing material flow
Managing ready orders, support for deliveries and collections at the plant (driver coordination, cooperation with warehouse workers)
Direct communication and collaboration with warehouse and production to ensure smooth workflows
Entering and recording costs for shuttle transfers to/from external warehouses
Organizing accommodation and transfers for company visitors, if necessary
Distributing internal and external company communications
Ordering office supplies and other necessary items
Managing the company car fleet and general company services
Compliance with the company's policies, group procedures, health & safety standards, sustainability, and the Etex Code of Conduct
Requirements:
Experience in a similar position (Front Office, Logistics)
Secondary education or higher in logistics, administration, or related fields is preferred
Knowledge of ERP systems (SAP preferred) and transport documentation
English language proficiency at B1–B2 level (required) – confident communication in an international environment
Proficiency in Microsoft Office tools (Word, Excel, Outlook)
Ability to use ERP systems (experience with SAP is a plus)
Excellent organizational skills – task prioritization, independence, and a sense of responsibility
Very good communication and interpersonal skills – ease of building good relationships, politeness, professional conduct
Ability and willingness to work with people – teamwork within an international and cross-functional environment
Flexibility and adaptability to changing conditions
Openness to learning and personal development
High work ethic, commitment to Etex values, safe workplace behaviors, and sustainability focus