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Randstad Logo Randstad · Logistics

Logistics Customer Success

Canada, Dorval 60000.00 - 70000.00 CAD / Year · Job Posted May 31, 2026
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Job Description

Specializing in worldwide logistics, located in the West Island of Montreal, currently seeking a Logistics Customer Success for the Ground shipment division.

Job Responsibility

  • Organizing day to day operations and handle all request for over the road shipments (full truck load, LTL, oversized, etc)
  • Taking responsibility and performing tasks related to all moves for accounts assigned to you or that you have brought on board
  • Carrier relations and to negotiate rates and confirm details of each shipment
  • Develop and maintain close working relationships with clients
  • Identify and grow business should the opportunity present itself from assigned clients (inside sales)
  • Be able to handle several projects at the same time including track and trace
  • Follow a shipment from beginning to end and ensure all paperwork is processed properly

Requirements

  • Minimum 3 year in logistics ground operations
  • Detail oriented and possess excellent organization skills with the ability to handle a variety of tasks simultaneously
  • Strong customer service skills
  • Bilingualism is a must

What we offer

  • Great company working environment and culture
  • Permanent full time position Monday-Friday (flexible hours)
  • Work from home flexibility twice a week after probation
  • Competitive Salary depending on experience 60-70k range
  • Work hard play hard team
  • Casual dress code
  • Room for advancement
  • Salary revisions
  • Insurances covered 75% by employer
  • 5 days personal days and birthday off + vacation package negotiable
  • Company laptop and cell phone provide by company
  • Quarterly appreciation gifts for top performers
  • Happy hour Fridays, company parties, events
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