Logistics Customer Success Lead Job at Randstad (Dollard-des-Ormeaux)

Logistics Customer Success Lead

Our client in the transportation industry, a well-known and respected company th...

Location

Canada , Dollard-Des-Ormeaux

Salary:

60000.00 - 70000.00 USD / Year

Randstad

Expiration Date

July 23, 2026

Requirements

2-3 years logistics in the transport or brokerage industry
Experience in cross-border sales of LTL and FTL solutions
Familiarity with class and discount pricing structures
Be self-managed and able to meet the requirements of the position with minimal supervision

Job Responsibility

Manage new accounts and expand our presence in the small package and part batch market
Develop relationships with decision-makers and show them how a 3PL offers real added value
Coordinate shipments from A to Z, from booking to negotiation, including tracking, mainly for partial loadings
Support the international logistics team with maritime and air shipments

What we offer

Full-time permanent position from Monday to Friday
Office located in Dollard-des-ormeaux, free parking
The work model is flexible (home / office)
Base salary negotiable 60k-70k range
Benefits package included, insurance
3 weeks of vacation + additional days off
Excellent work environment, team environment, internal advancement opportunities

Fulltime

Enterprise Customer Success Manager

We are looking for an Enterprise Customer Success Manager who will partner with ...

Location

United Kingdom , London

Salary:

Not provided

Global-e

Expiration Date

Until further notice

Requirements

At least 3+ years experience in an Account Management or Customer Success Manager role
Prior B2B experience in a software, logistics or SaaS company preferred
Proven ability to manage multiple projects at a time
Experience in generating revenue by expanding on an existing book-of-business
Experience in delivering client-focused solutions based on customer needs
Strong analytical skills with the ability to present data and trends to internal and external clients
Excellent verbal and written English communications skills
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels
Excellent listening, negotiation and presentation skills
BA/BS degree or equivalent preferable

Job Responsibility

Operate as the lead point of contact for all clients’, liaising with the relevant teams at Global-e to ensure a quick and swift process
Develop a trusted advisor relationship with key accounts, mainly with C-levels
Generate revenue though up-selling and cross-selling existing accounts
Proactively identify expansion opportunities in addition to any red flags
Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs
Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices
Build and maintain strong and long-lasting client relationships.

Fulltime

Customer Success Specialist

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelors degree in Business, Logistics or related field
2 years of experience in related field
Communication Skills
Problem Solving
Teamwork
Time Management
Negotiation Skills

Job Responsibility

Formulate and execute strategic sales plans to maximize market penetration and profitability
Cultivate and manage relationships with key clients, driving revenue growth and exceeding customer expectations
Collaborate with internal stakeholders (operations, product managers) to develop and deliver customized solutions that meet complex customer needs
Develop a comprehensive understanding of market trends and competitor activities to inform strategic decision-making
Mentor, coach, and empower CMT team members to achieve individual and team goals
Set clear performance objectives, conduct annual reviews, and provide ongoing development opportunities
Identify and cultivate high-potential team members for future leadership roles
Analyze customer data and market trends to identify new business opportunities and drive organic growth
Oversee the creation and implementation of effective sales strategies to expand the customer base and increase market share
Lead the team in implementing e-Tools to improve customer interactions and sales efficiency

Enterprise Customer Success Manager

Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate...

Location

Salary:

Not provided

Global-e

Expiration Date

Until further notice

Requirements

Written and verbal fluency in English and Italian (fluency in any additional languages is desirable)
At least 2+ years experience in an Account Management or Customer Success Manager role
Prior B2B experience in a software, logistics or SaaS company preferred
Proven ability to manage multiple projects at a time
Experience in generating revenue by expanding on an existing book-of-business
Experience in delivering client-focused solutions based on customer needs
Strong analytical skills with the ability to present data and trends to internal and external clients
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels
Excellent listening, negotiation and presentation skills
BA/BS degree or equivalent preferable

Job Responsibility

Operate as the lead point of contact for all clients, liaising with the relevant teams at Global-e to ensure a quick and swift process
Develop a trusted advisor relationship with key accounts, mainly with C-levels
Generate revenue though up-selling and cross-selling existing accounts
Proactively identify expansion opportunities in addition to any red flags
Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs
Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices
Build and maintain strong and long-lasting client relationships

Fulltime

Senior Enterprise Customer Success Manager (German speaker)

We are looking for an Enterprise Customer Success Manager who will partner with ...

Location

United Kingdom

Salary:

Not provided

Global-e

Expiration Date

Until further notice

Requirements

At least 3+ years experience in an Account Management or Customer Success Manager role
Prior B2B experience in a software, logistics or SaaS company preferred
Proven ability to manage multiple projects at a time
Experience in generating revenue by expanding on an existing book-of-business
Experience in delivering client-focused solutions based on customer needs
Strong analytical skills with the ability to present data and trends to internal and external clients
Excellent verbal and written English communications skills
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels
Excellent listening, negotiation and presentation skills
BA/BS degree or equivalent preferable

Job Responsibility

Operate as the lead point of contact for all clients’, liaising with the relevant teams at Global-e to ensure a quick and swift process
Develop a trusted advisor relationship with key accounts, mainly with C-levels
Generate revenue though up-selling and cross-selling existing accounts
Proactively identify expansion opportunities in addition to any red flags
Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs
Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices
Build and maintain strong and long-lasting client relationships.

Fulltime

Senior Customer Success Manager, Key Accounts (German speaking)

We are looking for an Enterprise Customer Success Manager who will partner with ...

Location

United Kingdom

Salary:

Not provided

Global-e

Expiration Date

Until further notice

Requirements

At least 3+ years experience in an Account Management or Customer Success Manager role
Prior B2B experience in a software, logistics or SaaS company preferred
Proven ability to manage multiple projects at a time
Experience in generating revenue by expanding on an existing book-of-business
Experience in delivering client-focused solutions based on customer needs
Strong analytical skills with the ability to present data and trends to internal and external clients
Excellent verbal and written English communications skills
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels
Excellent listening, negotiation and presentation skills
BA/BS degree or equivalent preferable

Job Responsibility

Operate as the lead point of contact for all clients’, liaising with the relevant teams at Global-e to ensure a quick and swift process
Develop a trusted advisor relationship with key accounts, mainly with C-levels
Generate revenue though up-selling and cross-selling existing accounts
Proactively identify expansion opportunities in addition to any red flags
Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs
Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices
Build and maintain strong and long-lasting client relationships

Fulltime

Enterprise Customer Success Manager

We are looking for a Senior Enterprise Customer Success Manager who will partner...

Location

France , Paris

Salary:

Not provided

Global-e

Expiration Date

Until further notice

Requirements

Fluency in French and English – is a must
Prior B2B experience in a software, logistics or SaaS company preferred
Proven ability to manage multiple projects at a time
Experience in generating revenue by expanding on an existing book-of-business
Experience in delivering client-focused solutions based on customer needs
Strong analytical skills with the ability to present data and trends to internal and external clients
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels
Excellent listening, negotiation and presentation skills
Masters degree or equivalent preferable

Job Responsibility

Operate as the lead point of contact for all clients’, liaising with the relevant teams at Global-e to ensure a quick and swift process
Develop a trusted advisor relationship with key accounts, mainly with C-levels
Generate revenue though up-selling and cross-selling existing accounts
Proactively identify expansion opportunities in addition to any red flags
Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs
Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices
Build and maintain strong and long-lasting client relationships

What we offer

Hybrid position with the opportunity to work 2 days remotely
Located in the heart of Paris
Annual Classpass subscription
Competitive compensation package
Option to travel to London to visit the UK team

Senior Customer Success Manager Key Accounts

We are looking for a Strategic Accounts Customer Success Manager (CSM) who will ...

Location

United Kingdom , London

Salary:

Not provided

Global-e

Expiration Date

Until further notice

Requirements

At least 4+ years experience in an Account Management or Customer Success Manager role
Prior B2B experience in a software, logistics or SaaS company preferred
Proven ability to manage multiple projects at a time
Experience in generating revenue by expanding on an existing book-of-business
Experience in delivering client-focused solutions based on customer needs
Strong analytical skills with the ability to present data and trends to internal and external clients
Excellent verbal and written English communications skills
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels
Excellent listening, negotiation and presentation skills
BA/BS degree or equivalent preferable

Job Responsibility

Operate as the lead point of contact for all clients’, liaising with the relevant teams at Global-e to ensure a quick and swift process
Develop a trusted advisor relationship with key accounts, mainly with C-levels
Generate revenue though up-selling and cross-selling existing accounts
Proactively identify expansion opportunities in addition to any red flags
Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs
Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices
Build and maintain strong and long-lasting client relationships

Fulltime

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Logistics Customer Success Lead

Job Description

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Requirements

What we offer

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