Logistics Customer Service 3PL Job at Randstad (Saint-Laurent)

Logistics Customer Service 3pl

Are you a people-person who loves solving problems and keeping things moving? Do...

Location

Canada , Saint-Laurent

Salary:

50000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

July 11, 2026

Requirements

Minimum of 3 years of experience in 3PL warehousing / logistics setting
Strong customer service skills
English with a working professional French is required
Strong communication, organization skills and attention to detail
Proficiency with computer systems, including Microsoft office, PC Miller and Truckmate (Asset)

Job Responsibility

Handle the day-to-day incoming requests for warehouse orders
Act as a point of contact for client requests, resolve issues related to shipping, inventory discrepancies, or delivery problems, and ensure high levels of customer satisfaction
Ensure proper documentation for all shipments (e.g., invoices, packing slips, shipping labels) is accurate and up-to-date
Provide regular reports on shipment status, inventory accuracy, and operational efficiency to management
Collaborate with other departments (e.g. Warehouse, dispatch, and logistics team to align clients needs and satisfaction

What we offer

Permanent full time position, Monday to Friday 8am to 5pm (40hours)
Medical, Dental, Vision insurances
RSP plan
Company events, parties
Parking on-site
Enjoy your own desk space, decorate how ever you wish

Fulltime

Customer Service Representative - Night Shift (12-Month Contract)

The primary role of Customer Support function is to provide exceptional customer...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

ResMed

Expiration Date

Until further notice

Requirements

Strong personal computer skills and familiarity with Windows-based software
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to communicate clearly and effectively
Effective retention skills
Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Must be able to work in enterprise level ERP (e.g. Oracle) and CRM (e.g. Sales Force Dotcom) applications, navigate multiple screens, and enter customer information/orders accurately
Must demonstrate strong written and oral communication skills in English

Job Responsibility

Provide order processing data entry, perform necessary changes to customer address information in Oracle, including corrections, additions, and deletions while ensuring accuracy
to place and manage orders, provide pricing and delivery information, and additional requests, by phone, fax, email, and EDI transactions
Adhere to data governance policies and procedures related to data management
Respond to inquiries in a manner which meets high quality, productivity and other performance standard in accordance with company requirements and customer needs
Respond to customer complaints in a professional manner
attempt to resolve complaints successfully in accordance with established guidelines
Attempt to troubleshoot customers' problems
Inform supervision/management of all unresolved complaints
Respond to calls and emails received from our US & Canada stakeholders
Document customer transactions accurately in Oracle

Fulltime

New

Ocean Import Customer Service

We're Hiring an Customer Service Representative for the Ocean Department!\n\n📍 ...

Location

Canada , Montreal

Salary:

48000.00 - 53000.00 CAD / Year ▼

Randstad

Expiration Date

July 06, 2026

Requirements

Based in or around Montreal
Experience with over the road shipments is required, preferably from a Freight Forwarder, 3PL, Trucking or Shipping line experience
Strong interpersonal and communication skills
Ability to multi-task time sensitive issues
Ability to work in a fast-paced environment
Well organized, ability to handle stress & meet tight deadlines

Job Responsibility

Inbound calls
Processing customer requests and data via email or calls
Respond and take care of customer problems and inquiries
Act as liaison between customer and sales
Update bookings when necessary and notify all affected parties of changes
Coordinate with terminal operations to assure efficient and effective handling of shipments
Assist clients and transfer to the right department accordingly

What we offer

Full time Monday to Friday, 8:30am to 5pm
Hybrid work model, 2 days a week from home
Yearly salary reviews
Competitive insurance package and RSP program
Vacation and personal days
Internal advancement opportunities
Monthly public transit reimbursement

Fulltime

Logistics Customer Success

Specializing in worldwide logistics, located in the West Island of Montreal, cur...

Location

Canada , Dorval

Salary:

60000.00 - 70000.00 CAD / Year

Randstad

Expiration Date

July 18, 2026

Requirements

Minimum 3 year in logistics ground operations
Detail oriented and possess excellent organization skills with the ability to handle a variety of tasks simultaneously
Strong customer service skills
Bilingualism is a must

Job Responsibility

Organizing day to day operations and handle all request for over the road shipments (full truck load, LTL, oversized, etc)
Taking responsibility and performing tasks related to all moves for accounts assigned to you or that you have brought on board
Carrier relations and to negotiate rates and confirm details of each shipment
Develop and maintain close working relationships with clients
Identify and grow business should the opportunity present itself from assigned clients (inside sales)
Be able to handle several projects at the same time including track and trace
Follow a shipment from beginning to end and ensure all paperwork is processed properly

What we offer

Great company working environment and culture
Permanent full time position Monday-Friday (flexible hours)
Work from home flexibility twice a week after probation
Competitive Salary depending on experience 60-70k range
Work hard play hard team
Casual dress code
Room for advancement
Salary revisions
Insurances covered 75% by employer
5 days personal days and birthday off + vacation package negotiable

Fulltime

Customer Service Clerk

Location

Colombia , Bogota

Salary:

Not provided

Amentum

Expiration Date

Until further notice

Requirements

High school diploma or higher
Minimum of 4 years’ experience in a supply chain environment
Read and understand technical manuals, maintenance manuals and supply catalogs
Proven knowledge of Microsoft office (Word, Excel, Power Point from intermediate to advanced level) and automated logistics systems like ERP, WMS, MRO, TMS, DMS, OMS, or 3PL
Knowledge of Colombian safety standards and procedures required
English language equivalent to the Foreign Service Institute Level R/1

Fulltime

Customer Service Executive

We're looking for a Customer Service Executive to play a pivotal role in support...

Location

United Kingdom , Northampton

Salary:

25000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service role
Familiarity with finance and management software SAGE 200 desirable but not essential
Excellent communication skills, both written and verbal
Confident liaising across all levels of the organisation
Strong organisational skills and ability to multitask
High attention to detail
Proficient in PC usage and general office software

Job Responsibility

Process orders from B2B and B2C customers with accuracy and efficiency
Generate and dispatch invoices for B2B clients
Handle returns and refunds across both customer segments
Liaise with internal teams, including Accounts, to support credit control and new account setup
Respond to customer queries via phone, email, and website
Create and maintain reports for the Sales Team
Coordinate event order logistics with internal teams and our 3PL to ensure timely delivery of samples
Perform general office duties such as filing and administrative support
Provide cover for colleagues during absences and assist with staff training when required
Maintain regular communication with our outsourced warehouse regarding order status, packing, and other logistics

Fulltime

Customer Service Representative

Join a rapidly growing third-party logistics (3PL) company as a Customer Service...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 4 years of previous customer service experience in a professional environment
Previous experience in logistics, 3PL, supply chain, fulfillment, freight, or warehouse industry
Experience using Warehouse Management Systems (WMS) or other inventory/supply chain software packages
Strong computer capabilities, with excellent skills in major office programs (MS Office, Chrome, GoogleDocs, etc.)
Excellent data entry, typing, and writing skills, as well as professional communication and organizational abilities
Excellent English reading/writing skills
Preference for applicants with logistics industry experience & "Extensiv" Warehouse Management System (WMS)
Experience with shipping documentation and parcel shipping via USPS, UPS, FedEx, or other carriers is preferred
Professional demeanor, problem-solving skills, and the ability to stay calm with customers or teams in various situations

Job Responsibility

Oversee customer accounts, maintain positive customer relations, and meet daily/weekly deadlines for both customers and internal management
Assist with onboarding new customers and inputting inventory/product data into inventory management systems (WMS and databases)
Coordinate with the Customer Service Supervisor, Operations Manager, and Warehouse Leads to manage customer orders, production activities, shipments, and supplies, as well as produce necessary shipping documentation (BOLs, etc.) and activity/billing reports
Quote, monitor, schedule, and facilitate the movement of client freight/goods and provide tracking information as needed
Keep accurate records of customer interactions, orders, errors, comments, and complaints
Review and update inventory, order, and billable activity data
Assist with general office functions, including answering phones, filing, billing, compiling customer/market data, or other administrative duties
Communicate professionally with the Warehouse Team, other Account Executives, and Management regarding shipments, order details, inventory, errors, or other operational issues
Follow quality and safety procedures and company policies

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan
Free online training

Logistics Assistant

Are you a driven Logistics Assistant looking for an opportunity within a leading...

Location

Greece , Kifissia

Salary:

Not provided

Randstad

Expiration Date

July 31, 2026

Requirements

2-3 years of experience in a similar position
Strong analytical skills
Results-driven and adaptable
Problem-solving skills
Excellent communication skills
Bachelor's Degree (preferably in Logistics)
Fluency in English and MS Office
Experience in ERP systems is required, ideally SAP

Job Responsibility

Manage inbound flows & customs clearance
Monitor third Party Logistics (3PL)/ Distributors’ operational activities
Ensure products in inventory are managed, picked, loaded, and shipped out in line with customer requirements and operational targets
Communicate effectively with suppliers & customers and ensure claim management
Support Customer Service on the Invoicing process (coding inbound invoices) and Return management

Fulltime

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Logistics Customer Service 3PL

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