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We are looking for a dedicated Logistics Coordinator to join our team in Annandale. This is a long-term contract position where you will play a crucial role in managing logistics operations and ensuring seamless coordination for promotional activities. The ideal candidate will possess strong organizational skills and a proactive approach to customer service.
Job Responsibility:
Process and verify customer orders, ensuring accuracy and timely entry into the system
Coordinate the distribution of promotional items and materials in alignment with inventory availability
Address customer inquiries via phone and email, providing exceptional support and solutions
Maintain and update records in Salesforce, generating reports to track promotional activity and logistics
Review receipts and documentation to ensure accurate matching of purchase information, handling high-volume processing efficiently
Collaborate with distributors and dealers to support promotional campaigns and resolve logistical challenges
Monitor inventory levels and assist in ordering supplies as needed to meet campaign demands
Analyze data to identify trends and provide actionable insights to improve logistics processes
Uphold business casual dress standards while maintaining a detail-oriented and approachable demeanor
Work closely with internal teams to ensure smooth execution of promotional activities and timely fulfillment
Requirements:
Previous experience in logistics, customer service, or order management
Strong organizational skills with the ability to handle high-volume data entry and documentation
Proficiency in Microsoft Outlook and Salesforce for communication and reporting
Attention to detail to ensure accuracy in processing orders and reviewing receipts
Excellent communication skills for interacting with customers and internal teams
Ability to multitask and prioritize effectively in a fast-paced environment
Familiarity with shipping processes and distribution coordination
A proactive and collaborative approach to problem-solving and teamwork