This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a detail-oriented Logistics Coordinator to join our team in Sacramento, California. This is a long-term contract position that offers the opportunity to work in a dynamic environment and handle critical logistics and operations tasks. The ideal candidate will bring strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.
Job Responsibility:
Manage incoming and outgoing calls in a fast-paced call center environment, ensuring prompt and accurate responses to inquiries
Utilize computer systems and software platforms, including Salesforce, to track and manage logistics and operational data
Coordinate patient intake processes while maintaining high standards of customer service
Collaborate with Veterans Affairs and other stakeholders to ensure seamless communication and service delivery
Maintain accurate records and documentation related to logistics activities
Provide exceptional customer service by addressing concerns and resolving issues efficiently
Monitor and prioritize tasks to meet deadlines and operational goals
Contribute to process improvements to enhance overall efficiency and effectiveness
Support cross-functional teams by sharing updates and ensuring alignment on logistics activities
Requirements:
Proven experience working in a fast-paced call center environment
Proficiency in computer applications and typing skills, with familiarity in Salesforce being a plus
Strong customer service skills with the ability to handle inbound and outbound calls professionally
Experience with patient intake processes and related administrative tasks
Knowledge of Veterans Affairs operations or similar government-related services is preferred
Excellent organizational and multitasking abilities
Effective communication skills, both written and verbal
A proactive and detail-oriented mindset to anticipate and solve challenges
What we offer:
medical, vision, dental, and life and disability insurance