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Our client, specialized in heavy machinery transport and located in Beloeil, is expanding their team and is looking for an experienced dispatcher who will also support the logistics team.
Job Responsibility
Act as the primary point of contact between drivers, clients, and internal teams, ensuring each transport request under their responsibility is carried out efficiently and in compliance with operational requirements and health and safety standards
Assign drivers and road escorts to projects and communicate necessary instructions to them
Gather all required transportation documents (e.g., transit permits, forms, etc.) and ensure they are complete, up-to-date, and transmitted to drivers before departure
Maintain communication with drivers and road escorts while they are on the road and support them as needed
Follow up with clients throughout the project to answer their questions and keep them informed of progress
Manage unforeseen issues and ensure prompt and effective resolution
Requirements
3 years' relevant experience in the field in logistics or dispatch
Experience working for a trucking company is an asset
Excellent communication skills
Ability to prioritize and work in a fast-paced environment
Nice to have
Experience working for a trucking company is an asset
What we offer
Full Medical/Dental/Vision package (50% covered by employer)
Internal growth opportunities
RSP program with % match after 1 year of employment