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We are looking for a highly organized and proactive Logistics Coordinator to join our team on a Contract to permanent basis in Phoenix, Arizona. In this role, you will play a critical part in ensuring seamless patient placement and transfer processes within the healthcare setting. This position requires excellent communication skills, a customer-focused mindset, and the ability to work independently while collaborating with diverse teams.
Job Responsibility:
Coordinate the placement of patients by following physician orders and the guidance of the Patient Logistics Manager and RN
Manage patient transfers to appropriate facilities and units while ensuring accuracy and timeliness
Identify and escalate potential issues to supervisors or leadership to address and resolve barriers to efficient patient placement
Maintain clear and accurate documentation of all activities to support effective communication across care teams and facilities
Communicate effectively with staff from referring and receiving facilities to ensure smooth patient transitions
Foster collaborative relationships with colleagues, physicians, and care team members to facilitate timely and effective patient placement
Provide and accept constructive feedback in a thoughtful and precise manner to support continuous improvement
Demonstrate commitment to the organization’s mission and vision by maintaining a customer-oriented approach
Encourage innovative and creative solutions to enhance operational efficiency
Perform responsibilities independently with minimal supervision, ensuring high standards of quality and accountability
Requirements:
Proven experience in patient logistics, scheduling, or a related healthcare role
Strong communication skills, with the ability to interact effectively with diverse teams and stakeholders
Demonstrated customer service expertise, with a focus on exceeding expectations
Familiarity with medical terminology and patient registration processes
Ability to document activities clearly and accurately for effective team communication
Problem-solving skills to identify and address barriers to patient placement
Self-motivated with the ability to work independently in a fast-paced environment
Knowledge of patient access and scheduling procedures in a healthcare setting
What we offer:
Medical, vision, dental, and life and disability insurance
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