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We are looking for an experienced Logistics Coordinator/Customer Service Representative to join our Freight Forwarding team in Torrance, California. In this Contract to permanent role, you will play a pivotal part in managing and optimizing logistics operations to ensure smooth distribution processes. The ideal candidate will bring over five years of expertise in logistics and shipping functions, coupled with strong organizational and customer service skills.
Job Responsibility:
Coordinate daily logistics operations, including the planning and scheduling of shipments to meet deadlines
Manage distribution activities to ensure timely delivery of goods while maintaining quality standards
Oversee shipping functions, ensuring compliance with customs regulations and other relevant policies
Collaborate with internal teams and external vendors to streamline logistics processes and resolve any issues
Monitor inventory levels and initiate actions to prevent shortages or excess stock
Maintain accurate records of shipments, deliveries, and logistics activities for tracking and reporting purposes
Address customer inquiries and provide solutions to logistics-related concerns to enhance satisfaction
Identify areas of improvement within logistics workflows and recommend actionable solutions
Ensure adherence to safety standards and company policies during all logistics operations
Requirements:
Minimum of five years' experience in logistics, distribution, or related fields
Strong knowledge of shipping functions and customs regulations
Proven ability to coordinate logistics activities efficiently and effectively
Exceptional organizational and time management skills
Proficiency in managing inventory and tracking systems
Excellent communication skills, with a focus on customer service and team collaboration
Detail-oriented mindset with the ability to handle multiple tasks simultaneously
Familiarity with logistics software and tools is preferred
What we offer:
medical, vision, dental, and life and disability insurance