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We are looking for a Logistics Coordinator to support shipment visibility, delivery coordination, and service performance for a high-volume transportation operation in Carlsbad, California. This Long-term Contract position is ideal for someone who can keep freight moving efficiently, communicate clearly with internal and external partners, and respond quickly when delivery issues arise. The role requires strong attention to detail, sound judgment, and the ability to manage competing priorities in a fast-paced logistics environment.
Job Responsibility
Oversee freight movement from pickup through final delivery and provide timely shipment updates to relevant stakeholders
Track transportation activity across various carriers and logistics partners to maintain accurate in-transit visibility
Arrange and confirm last-mile delivery schedules to help ensure successful and on-time completion
Communicate with customers, consignees, agents, drivers, and carriers to address questions and support smooth execution
Recognize developing service concerns, escalate issues when needed, and help drive timely resolution
Record shipment milestones, exceptions, and follow-up actions while keeping logistics documentation current and accurate
Research delays, damages, and delivery-related problems to determine root causes and next steps
Support recovery efforts for disrupted shipments in order to protect customer commitments and minimize service impact
Review proof-of-delivery documentation and confirm that all completion requirements have been satisfied
Requirements
Experience in logistics, transportation coordination, distribution, or shipping operations
Ability to monitor shipments, manage status updates, and coordinate across multiple transportation providers
Working knowledge of shipping processes, delivery execution, and final-mile logistics activities
Strong communication skills with the ability to work effectively with customers, carriers, drivers, and third-party partners
Proven ability to investigate service exceptions and handle urgent issues in a deadline-driven setting
High level of accuracy in documentation, recordkeeping, and shipment tracking activities
Familiarity with customs processes or cross-border shipping support is a plus
Ability to balance multiple priorities while maintaining strong service and follow-through
Nice to have
Familiarity with customs processes or cross-border shipping support is a plus
What we offer
Medical, vision, dental, and life and disability insurance