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Robert Half Logo Robert Half · Logistics

Logistics Coordinator

United States, Oilville · Job Posted June 15, 2026
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Job Responsibility

  • Respond to customer calls and messages promptly, providing helpful information on products, order status, and service-related questions
  • Prepare accurate pricing and quotation details for parts and equipment, maintain records of issued quotes, and follow up with customers in a timely manner
  • Enter sales orders with complete and correct information, ensuring product details, specifications, and customer requirements are clearly documented
  • Partner with sales representatives to support account activity, share order updates, and provide information needed for customer communication
  • Coordinate with shipping and production teams to help keep orders on track and communicate estimated delivery timing when needed
  • Assist with return requests by supplying the documentation and details required to process authorizations efficiently
  • Support account follow-up activities related to outstanding balances and collaborate with internal teams on customer account matters
  • Review open orders, drop-ship activity, and inbound shipment status on a regular basis, updating records and notes to keep information current
  • Manage order revisions carefully by documenting changes and ensuring updated instructions are shared with the appropriate teams

Requirements

  • At least 1 year of experience in order entry, logistics support, supply chain or a related administrative role OR past experience in medical billing or medical data entry
  • Background handling inbound customer communications in a fast-paced service environment
  • Ability to process orders accurately and maintain detailed records with strong attention to detail
  • Comfortable working with customers, sales staff, and operations teams to resolve questions and keep work moving efficiently
  • Strong verbal and written communication skills with a detail-oriented and customer-focused approach
  • Ability to manage multiple priorities, meet deadlines, and follow through on open items consistently
  • Proficiency with standard office and business systems used for order tracking, communication, and documentation

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
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