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RedHelm is seeking a detail-oriented Logistics Coordinator to manage the day-to-day operations of our warehouse and ensure the efficient handling, storage, and shipment of IT equipment and assets. In this role, you’ll oversee both domestic and international shipments, maintain accurate inventory records, and ensure that all logistics processes are completed efficiently and in line with RedHelm’s standards. You’ll collaborate closely with internal departments to stage and prepare equipment, support logistics process improvements, and provide timely communication to internal and external stakeholders. This role reports directly to the Manager of Specialty Services and is based at our Atlanta office.
Job Responsibility:
Manage the shipping and receiving of IT equipment and assets to and from RedHelm’s warehouse
Coordinate the packing, labeling, and shipment of customer orders, ensuring adherence to logistics procedures and timelines
Maintain accurate inventory records and monitor stock levels within the warehouse
Track and update hardware and software delivery statuses in RedHelm’s internal systems
Ensure all warehouse activities, including equipment check-in/check-out, are properly documented
Work cross-functionally with other departments to stage equipment and prepare outbound shipments
Identify and recommend process improvements to increase efficiency and reduce costs
Provide responsive, customer-focused support to internal teams and external clients
Perform other duties as needed to support warehouse and logistics operations
Requirements:
Minimum of 5 years of experience in logistics or shipping, including domestic and international shipping
Proven experience with major carriers such as FedEx, UPS, and DHL
Experience using 3PL systems and familiarity with international shipping regulations and customs procedures
Strong organizational and multitasking skills in a fast-paced environment
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Excel, Outlook, Teams, etc.)
Ability to lift up to 25 lbs. independently and occasionally up to 50 lbs. with assistance
Strong problem-solving abilities, attention to detail, and initiative
Ability to work independently while maintaining strong collaboration with team members