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Coordinate and optimize all transportation operations to ensure that goods are delivered to the right place, at the right time, at the best cost, and in compliance with quality, safety, and regulatory standards
Respond to client quotation requests for various merchandise deliveries
Identify client needs and meet their expectations and/or suggest a solution, if necessary, using appropriate and effective communication techniques
Coordinate trips with partners to meet client requirements
Provide clients with information and advice regarding the various services offered by the logistics division
Verify various information with the shipper and the consignee to anticipate issues en route, such as operating hours and information provided by the payer before dispatching the trip
Responsiveness to emergencies and unexpected events (delays, breakdowns, weather, customs)
Ability to manage multiple shipments simultaneously
Ability to close deals, resolve conflicts, and maintain long-lasting relationships
Assist Audit with updating partner files in the system
Perform all other related duties
Requirements
Experience in a similar position
Excellent understanding of LTL and TL operations
College diploma in transportation option, an asset
Comfort using various computer software (truckmate / loadlink)
Ability to work under pressure
Excellent priority management
Interpersonal skills and tact
Strong interpersonal communication skills
ease in building relationships of trust with our clients and suppliers, and an excellent ability to maintain these relationships
Love and be motivated by the excitement and intensity of transportation logistics
Nice to have
College diploma in transportation option, an asset
What we offer
Competitive salary between 65k and 75k
Full-time, Monday to Friday, 8am - 5pm
24 days of paid leave per year + birthday leave + statutory holidays