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Robert Half Logo Robert Half · Logistics

Logistics Coordinator Account Support

United States, Chattanooga · Job Posted February 06, 2026
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Job Description

We are looking for a motivated and detail-oriented Logistics Coordinator/Account Support to join our team in Chattanooga, Tennessee. In this role, you will play a vital part in ensuring seamless customer service and account management for a 6+ month project, with the potential for contract-to-permanent employment based on performance. This position is ideal for individuals with strong organizational skills and a passion for delivering exceptional service.

Job Responsibility

  • Review customer orders for accuracy, completeness, and adherence to company policies
  • Enter transactions into customer systems with precision, ensuring data integrity and timely processing
  • Manage a shared group mailbox, addressing inquiries and resolving issues promptly
  • Communicate effectively with customers to provide solutions and maintain satisfaction
  • Coordinate logistics for ground transportation and shipping to meet customer requirements
  • Process billing, pricing adjustments, and purchase orders efficiently
  • Handle returns and ensure proper documentation and resolution
  • Collaborate with internal teams to streamline operations and enhance customer experiences
  • Support administrative tasks, including filing, data entry, and documentation management

Requirements

  • High school diploma or equivalent, with relevant college coursework preferred
  • At least 1 year of experience in customer service, logistics, or administrative support roles
  • Proficiency in CRM systems and familiarity with transportation logistics
  • Strong attention to detail and ability to identify and correct errors
  • Excellent communication skills, both verbal and written
  • Ability to work independently while contributing to a team environment
  • Knowledge of order entry, pricing adjustments, and purchase order processing
  • Familiarity with shipping and ground transportation processes
  • Intermediate to advanced level MS Office including MS Excel is a requirement for this position
  • All applicants MUST undergo background screening, drug screening, and provide positive references from past employment for consideration

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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