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Robert Half is looking for a Logistics Clerk to support daily dispatch and shipping coordination for a high-volume transportation operation. This is a Long-term Contract position focused on keeping drivers informed, documentation accurate, and freight movement running smoothly between carrier partners and the plant. The ideal candidate brings strong attention to detail, a service-oriented mindset, and the ability to communicate clearly in a fast-paced environment.
Job Responsibility
Coordinate daily dispatch activity across a large volume of routes, helping drivers stay prepared and on schedule for pickups and deliveries
Serve as the primary point of contact between drivers and plant operations, relaying updates, resolving issues, and clarifying shipment details when unexpected problems occur
Review and complete shipping and customs documentation with a high level of accuracy to help prevent delays, compliance issues, or border-related penalties
Confirm that drivers have the required credentials, renewals, and supporting paperwork needed before departure
Support freight movement between carrier facilities and the plant, including both inbound and outbound material flow
Communicate schedule changes, trailer readiness concerns, and routing questions to the appropriate teams so drivers receive timely and accurate information
Provide detail-oriented, respectful service to drivers while maintaining consistent expectations around compliance and operational procedures
Assist with cross-border shipment coordination and help manage increased transportation volume, including additional administrative support as needed
Requirements
Previous experience in dispatching, logistics coordination, shipping and receiving, or freight carrier support
Strong customer service skills with the ability to communicate effectively with drivers and internal stakeholders
High attention to detail, especially when preparing or reviewing paperwork tied to transportation or customs activity
Working knowledge of Microsoft Excel and comfort using systems to track loads, documents, and route activity
Ability to stay organized and make sound decisions in a fast-paced, high-volume environment