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Our client, a leading provider of high-quality commercial and professional furniture solutions, is seeking a highly organized and detail-oriented individual to join their operations team as a Logistics Assistant. This role is critical to ensuring the seamless flow of the company's sales process, from initial order placement to final delivery.
Job Responsibility:
Process Orders: Accurately input, process, and track customer sales orders using the ERP/CRM system
Coordinate: Serve as the primary liaison between the Sales, Warehouse/Logistics, and Finance departments regarding order status and fulfillment
Documentation: Prepare and manage all necessary documentation, including invoices, delivery notes, and purchase orders for suppliers
Troubleshoot: Proactively monitor orders and resolve any issues related to stock availability, delivery schedules, or pricing discrepancies
Communicate: Provide clear and timely communication to sales representatives regarding the status of the orders and estimated delivery dates
Maintain Records: Ensure all order-related data and customer information are accurately maintained and updated
Requirements:
Proven experience 1-3 years in order processing, logistics coordination, or a similar administrative role, ideally in B2B supply sector
Exceptional attention to detail and high levels of accuracy
Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously
A proactive attitude and strong problem-solving skills
Degree in Economics, Business Administration, Supply Chain or related field
Excellent command of the English language (written and verbal)
Strong proficiency in Microsoft Office Suite (especially Excel) and experience with an ERP/CRM system (e.g., SAP, Softone)
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