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Logistics and Warehouse Customer Service Rep

Canada, Pointe-Claire 45000.00 - 50000.00 CAD / Year · Job Posted June 10, 2026
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Job Description

Located in central Pointe-Claire, West Island of Montreal, a well-respected transport and warehousing company is seeking a well-rounded individual to handle customer relations, logistics duties, inventory and updates.

Job Responsibility

  • Be the main contact for the customer at the warehouse
  • Handle customer requests (receiving, shipping, inventory availability, etc...)
  • Plan inbound and outbound transportation and make the necessary arrangements
  • Ensure the accuracy of the inventory system (products, quantity, location, rotation, cycle counts, system vs. floor)
  • Generate relevant performance reports
  • Review manifests, bills of lading and air waybills to determine work procedures for acceptance or release of goods
  • Performs data entry for import/export freight shipments
  • Informs consignee or representative of shipment arrival dates, customs clearance requirements and shipment weight
  • Completes invoicing
  • Other duties and support as needed

Requirements

  • Experience in the warehousing, transportation or import/export industries
  • Comfortable with computer systems
  • Focus on customer service
  • Able to work under pressure

Nice to have

Knowledge of 3PL Central and Neo

What we offer

  • Location - Pointe Claire
  • Monday to Friday 40 hours a week
  • Hours 7am to 4pm
  • Full medical and dental benefits (after 3 months)
  • 2-3 weeks vacation

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