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Randstad Logo Randstad · Logistics

Logistics And Customs Analyst

Canada, Milton Employment contract 80000.00 - 85000.00 CAD / Year · Job Posted July 06, 2026
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Job Description

In this role you will provide analytical and operational support for transportation and customs activities, including shipment coordination, carrier/broker interaction, documentation validation, data maintenance in ERP/WMS/TMS, exception management, and KPI reporting. You will be responsible for identifying trends, quality impacts, and recommend practical corrective actions to improve service, cost, and compliance performance.

Job Responsibility

  • Provide analytical and operational support for transportation and customs activities, including shipment coordination, carrier/broker interaction, documentation validation, data maintenance in ERP/WMS/TMS, exception management, and KPI reporting
  • Identify trends, quality impacts, and recommend practical corrective actions to improve service, cost, and compliance performance
  • Track and trace incoming freight shipments with the assigned Carrier and follow up on potential delays
  • Arrange and coordinate shipments at the request of other team members to meet customer requests
  • Prepare and submit freight claims with carriers as required when shipments are damaged or lost-in-transit
  • Plan, schedule, and report incoming daily shipments to warehouse team members
  • Escalate problematic shipments to management
  • Provide feedback and guidance on carrier invoicing issues
  • Analyze freight spending and identify possible savings with carriers on various transportation lanes
  • Execute other logistics and transportation projects as assigned
  • Ensure that Parker’s import and export entries follow Canada Border Services Agency and US Custom and Border Protection Agency compliance regulations
  • Classify and maintain accurate HS Tariff classifications with supporting documentation for all imported and exported products
  • Generate, maintain, and respond to requests for CUSMA/USMCA Certification for all applicable products
  • Provide analysis, review and reporting of the impact of import tariffs on products within North America
  • Work directly with customs broker team members to resolve problematic shipment clearance issues to minimize delays
  • Manage the coordination and communication between carriers, customs brokers and other teams to address clearance delays including missing or incorrect clearance paperwork
  • Complete monthly reports and invoicing as it pertains to the timely payment of duties, taxes, and surtax tariffs to the Canada Border Services Agency
  • Ensure that customs brokers maintain and transmit import and export entry records for retention and audit readiness
  • Maintain customs import database ERP/WMS/TMS information used internally and by customs brokers
  • Manage and monitor the required transmissions of import commercial invoice EDI messaging to customs brokers
  • Act as a point of contact with the Canada Border Services Agency and US Customs Border Services Agency for inquires and audits
  • Audit and review Customs Clearance entries as completed by customs broker to ensure compliance and address problem areas

Requirements

  • 3–5 years of experience in transportation/logistics and customs/trade compliance
  • Bachelor’s Degree or College Diploma in Supply Chain, Logistics, Customs or equivalent relevant experience
  • CCS Designation required
  • CIFFA Designation is an asset
  • CTCS (Certified Trade Compliance Specialist) Designation, FIATA Designation and CCLP (Certified Canadian Logistics Professional) Designation are beneficial but not required
  • Experience working with customs brokers or an Importer of Record
  • Working knowledge of import/export compliance requirements/regulations and customs operations
  • Experience with HS Tariff product classification and maintaining supporting documentation/records
  • Experience with CUSMA/USMCA Certification of products for Canadian and US Import Entries
  • Comfortable communicating with carriers, freight forwarders, and customs brokers to resolve issues quickly
  • Strong analytical capability (advanced Excel and Power BI) to monitor spend/KPIs and drive savings/compliance
  • Experience with Lean / continuous improvement experience (kaizen, process mapping, standard work)

Nice to have

  • CIFFA Designation
  • CTCS (Certified Trade Compliance Specialist) Designation
  • FIATA Designation
  • CCLP (Certified Canadian Logistics Professional) Designation

What we offer

  • Permanent opportunity
  • Be apart of a global company with opportunities to learn and develop
  • Monday - Friday 7.5 hour day shift between 7am - 5pm
  • 4 days in office and 1 day work from home after training period
  • 3 weeks vacation
  • RRSP 4% match after 3 months and pension after 1 year
  • Annual bonus based on company profitability and individual performance
  • Benefits after probation period, including health, dental, LTD and optional life insurance
  • Company events including summer BBQ and open house
  • Peer recognition programs and business resource groups
  • Cafeteria onsite
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