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Etched is seeking a detail-oriented and analytically minded Logistics Analyst to support and scale our global logistics operations from our San Jose hub. This role will focus on shipment tracking, data analysis, cost and lead-time visibility, and day-to-day operational support across international suppliers, contract manufacturers, and logistics partners. This is an ideal role for an early-career professional who wants hands-on exposure to global hardware logistics, cross-border shipping, and operational analytics in a fast-paced, high-growth environment.
Job Responsibility:
Track and manage all inbound and outbound shipments across global suppliers, contract manufacturers, warehouses, and end destinations from start to finish, from shipment outbound at Origin to shipment inbound & receiving at Destination
Manage and update shipment delivery and inventory receipt records in ERP
Maintain proper documentations for all shipments in internal platforms
Monitor shipments status, lead times, and delivery performance
flag risks and exceptions early
Support coordination with freight forwarders, customs brokers, and warehouse partners to resolve delays or discrepancies
Assist with documentation review for international shipments (commercial invoices, packing lists, Incoterms alignment)
Maintain accurate shipment, cost, and logistics performance data in spreadsheets and internal systems
Build and maintain recurring reports on transit times, on-time delivery, logistics costs, and exceptions
Support documentation and refinement of logistics SOPs and workflows
Identify manual processes or data gaps and propose improvements or automation
Assist and provide support in Inventory Control and Management in Headquarter Office, 3PL warehouses and contract manufacturers
Partner with Supply Chain, Manufacturing, Finance, and Operations teams to ensure accurate logistics execution
Communicate clearly across teams and time zones, especially with Asia-based suppliers and partners
Requirements:
2-5 years of experience in logistics, supply chain analytics, operations, or a related field
Bachelor’s degree in Logistics, Supply Chain, Business, Engineering, Economics, or a related discipline
Strong analytical skills and comfort working with operational data
Proficiency in Excel / Google Sheets (lookups, pivots, basic modeling)
Excellent communication and cross-functional leadership skills, able to work closely with customers, suppliers, and internal teams
Clear written and verbal communication skills
Strong attention to detail and ability to manage multiple shipments and data streams simultaneously
Nice to have:
Experience in high-availability or mission-critical environments (e.g., compute, manufacturing, robotics, aerospace), especially supporting server, networking, or AI hardware deployments at scale
Experience with international freight shipping (air/ocean), customs processes, US domestic shipping, and/or contract manufacturing logistics
Familiarity with ERP, TMS, or shipment tracking systems
Comfort operating in ambiguity and leading through influence
What we offer:
Medical, dental, and vision packages with generous premium coverage
$500 per month credit for waiving medical benefits
Housing subsidy of $2k per month for those living within walking distance of the office
Relocation support for those moving to San Jose (Santana Row)
Various wellness benefits covering fitness, mental health, and more