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This role reports directly to the Freight Desk Specialist and is supported by the wider logistics, operations and supply chain team, while always being aligned to customer demand and supporting commercial colleagues to meet and exceed customer expectations
Job Responsibility:
Provide administrative support to the entire logistics team
Track and report on logistics costs
Invoice checking to ensure accurate vs expected costs and report any discrepancies to line manager
Maintain and update live system data as necessary to facilitate smooth processing of orders, reporting, documentation and invoicing.
Striving towards best-in-class operation, working with internal and external partners as necessary to continually improve logistics processes with a right first-time mentality
Address delays, shortages, or other logistical challenges to keep operations running smoothly
Ensure adherence to regulations and managing necessary paperwork
Prioritise daily tasks as required in line with business demands
Support development of logistics processes, process mapping and work instructions in line with company strategic objectives with regards to environment, quality, customer satisfaction, cost and efficiency
Develop partner relationships and establish your own key network of contacts with our partners
Promote an attitude of innovation, pace and intrinsic positivity
Actively seek to improve skills and logistics knowledge base, via training, site visits and knowledge sharing
Requirements:
Proven logistics experience
Dealing with internal and external partners such as 3PL warehouses, freight-forwarders, hauliers, FMCG retail customers and Amazon, across multiple time zones
SAP or similar ERP skills across supply chain functions
Understand supply chain connectivity with all departments
Understand complete end-to-end flow of sales, from purchase to dispatch
Has worked in a fast-paced FMCG operations environment
Up to date with all legislation regarding road, air and sea transport operations
Must be flexible, adaptable and positive towards change
Ability to manage multiple tasks and initiatives simultaneously
Possessing the vision, drive and determination to succeed
Able to communicate clearly and concisely across all levels of the organization
Willing and able to take ownership, make decisions
Remain composed, proactive and supportive during high pressure situations
Easily approachable and receptive of new ideas
Effective time management skills with the ability to prioritise
Order Processing
Knowledge of EDI
Continuous improvement
Cost Efficiency
Customer service
Attention to detail and accuracy
Data analysis & Reporting
MS Office (Excel, PowerPoint, Outlook)
Commodity codes
What we offer:
Competitive salary with annual salary reviews
25 days holiday per annum, increasing to 27 days after 3 years’ service and 30 days after 5 years’ service
Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
Flexible hours and work from home available to all staff
Great learning and development and progression opportunities
Yearly bonus structure (based on company targets)
Enhanced Maternity and Paternity Leave
Generous Company Sick Pay
Pension Scheme Contribution
Solent social events run by our inhouse Social Team